Minneapolis, MN, March 25, 2008 --(PR.com
)-- Customer loyalty expert, Kevin Stirtz has announced the publication of his latest ebook called: "More Loyal Customers - 21 Real World Lessons to Keep Your Customers Coming Back." This free ebook focuses on helping companies increase customer loyalty by improving customer service.
The book is available free in PDF format at Stirtz's website, http://stirtzgroup.com.
"This book contains many of the tips, tools and tactics I teach in my customer service seminars" said Stirtz. "They have proven useful to thousands of people all over the USA so it made sense to make them available in this ebook format."
Stirtz, a consultant and professional speaker, has published this book in a free ebook format so it's accessible to the greatest number of people.
"Information like this is no good unless it's shared and used" he said.
In April, the same book will be available in paperback through stores like Amazon.com, BN.com and others.
Kevin Stirtz is president of Stirtz Group LLC, a Minneapolis based consulting firm that helps companies increase revenue by improving customer loyalty. You can reach him at 1-952-212-4681 or at http://stirtzgroup.com