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SMD Launches New Version of Patent-Pending Technology, SMD Link

Presents Clear ROI, Eases Action Planning, Adds Reporting Capabilities & Enhances User Experience

Atlanta, GA, June 22, 2019 --( Strategic Management Decisions (SMD), a results-focused employee survey and assessment company, has released an enhanced version of its cloud-based technology, SMD Link. Topping the updates is the ability to view and share the bottom-line monetary impact and return on investment (ROI) of the employee survey via an “Impact” section in the new Manager’s Dashboard. This update also upgrades the user experience in a multitude of ways, from completely new interfaces and capabilities to smoother navigation. As such, the new version makes it even more seamless for companies to gain an ROI from their employee survey.

Impact & ROI Displayed on Manager’s Dashboard
Unlike other survey firms that perpetuate the usage of a survey as a check-the-box activity, SMD truly connects the employee survey results to business outcomes by utilizing customized, advanced analytical approaches. The complex analytics are simplified for human resource leaders and managers in the SMD Link tool and the ROI is clearly presented in the “Impact” section in the manager’s dashboard.

For example, if a company’s primary business objective is turnover reduction, the manager’s dashboard in the tool would state the probable turnover reduction percentage and corresponding monetary savings possible if the company stays diligent with its action planning. Other examples of business objectives that the tool could track are improving HCAHPS scores, sales, safety, customer satisfaction, etc.

Action Planning Eased with Advanced Reporting Capabilities
Plus, the new custom reporting interface enables managers to encourage action planning even more effortlessly as results can be drilled down to a level that best suits that specific organization. Managers can decide which departments, work group, employee types, etc. they want to see by applying the filters of their choosing. That functionality extends to all available reports in the tool.

Smooth, Refined Navigation
Users can navigate through all reports with just one click and easily toggle between organizational levels. Additionally, users have access to an enhanced scorecard where they can view more information, have more control over how they see it, all in a sharper, sleeker layout.
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Strategic Management Decisions
Trisha Smith

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