Los Angeles, CA, August 15, 2019 --(PR.com
)-- A roadside breakdown and being stranded on the side of the highway is every driver’s nightmare, but when it does happen tow truck professionals bravely come to their rescue. Unfortunately, a tow truck professional’s job can quickly turn deadly when drivers don’t follow safety laws or drive while distracted. HONK Technologies, an on-demand mobility and roadside assistance platform is doing its part to help raise awareness of nationwide "Move Over" laws in an effort to further protect the safety of tow truck professionals and other emergency first responders.
"Move Over" laws vary by state, but in general, they specify when motorists see emergency vehicles stopped on the side of the highway, they should slow down, and when safe, move over to vacate the lane next to the stopped vehicle(s) to provide safe clearance to law enforcement, emergency first responders, and tow truck professionals. It is estimated that 50 percent of Americans are not aware of "Move Over" laws*. HONK wants to help change that. “Our Service Provider Network of tow truck professionals is our biggest asset and we want to do everything we can to keep them safe,” explains Corey Brundage, HONK’s Founder and CEO. HONK interacts with thousands of drivers on a daily basis through their roadside assistance app and if education to them about "Move Over" laws could save just one life, that would be a huge win for everyone.
What is HONK doing to raise awareness? To educate drivers of the "Move Over" laws, HONK has implemented several social media campaigns, passed out thousands of "Move Over - Slow Down" bumper stickers and is sponsoring various events. HONK is exhibiting at several upcoming towing industry events, including American Towman Tow Expo in Dallas, Texas, August 15 - 18, Pacific Northwest Tow Show in Tacoma, Washington, August 23 - 24, and American Towman Exposition in Atlantic City, New Jersey, December 4 - 7, 2019.
What is HONK doing to support tow truck professionals? HONK continues to make investments in their Service Provider Network of tow truck professionals with over 75,000 service vehicles nationwide. HONK is planning several more Partner Appreciation Roadshow Events to deliver education on industry and safety trends,business training, and help tow truck professionals identify what’s ahead, an industry-first. HONK’s goal is to create a digital, safer, smarter alternative to the multiple hour-long waits and insufficient options of the past, transforming the emergency roadside assistance experience for all.
HONK’s additional efforts include optimizing and educating within their organization and recently hired industry-specialist Dennis McGowan, a WreckMaster Certified Level 4/5 technician, with over 15 years experience. His knowledge and experience as a second generation tow operator, heavy recovery specialist, and diesel mechanic has proven to be beneficial to the HONK team as well as its Service Provider Partner Network. McGowan understands the real-life challenges tow truck professionals face on a daily basis, helping HONK make quicker and more informed operational decisions and identify new ways to make the lives of Service Providers easier, which ultimately helps them grow their business.
How is HONK changing the roadside assistance industry? Analysts are projecting the vehicle roadside assistance market share to reach $29 billion by 2026**. Today’s digitally connected drivers expect more than ever before. They expect immediate, responsive roadside assistance service, available in just a few clicks directly from their smartphones. They want memorable customer experiences similar to those like Amazon and Uber, ones that are efficient, reliable, and personalized. HONK is delivering on those expectations. Drivers no longer have to wait for several hours to receive roadside assistance, most service requests have a 15 to 30 minute estimated time of arrival. Just like the apps they value most, drivers receive service provider information, instant notifications, status updates, access to real-time tracking, and easy payment options, all of which result in amazing customer experiences.
HONK is making a name for themselves with many insurance carriers too. Several have chosen HONK to manage and white label their own roadside assistance programs, one of their highest volume claims and customer touchpoints. Most insurance carrier clients state that HONK has helped them achieve on their brand promise resulting in double digit increases in their Net Promoter Scores (NPS) and positive impacts to customer retention and lifetime values.
Drivers request roadside assistance at: https://www.honkforhelp.com/
Tow truck professionals join the HONK Partner Network at: https://www.joinhonk.com/
Insurance carriers can learn more about HONK at: https://www.honkforhelp.com/industry-solutions/
About HONK Technologies
HONK Technologies is an innovative on-demand mobility and roadside assistance platform, transforming customer experiences, one breakdown at a time. Through its platform-based ecosystem, HONK is powering next-generation roadside assistance for leading brands with cutting edge digital technology and transformational omnichannel customer-first, frictionless experiences.
For more information, visit https://www.honkforhelp.com or contact email@example.com
*National poll by Mason Dixon Polling & Research, sponsored by the National Safety Commission
**Vehicle Roadside Assistance Market By Global Industry Analysis, Market Size, Opportunities and Forecast, 2019 – 2026- Acumen Research and Consulting