Jefferson’s Ferry Recognized for Second Year Running with Industrywide Resident Engagement and Satisfaction Award

East Setauket, NY, November 23, 2019 --( For the second consecutive year, Jefferson’s Ferry has earned a Choice Community Award from Holleran Consulting, based on the outstanding results the not-for-profit Life Plan Community received during its yearly survey of residents. Recognized as the gold standard in the senior living industry, the Choice Community Award recognizes Life Plan Communities that exceed national benchmarks for resident engagement and satisfaction. Holleran has the largest benchmark of senior living engagement scores by which Life Plan Communities can compare performance relative to their peers.

“This Choice Community Award is an unambiguous confirmation of the outstanding care our exceptional staff provides each day to every resident of our community,” said Jefferson’s Ferry President and Chief Executive Robert E. Caulfield when sharing the good news with residents and staff. “We are extremely proud of the professionalism, expertise, and friendly, personalized service that is at the heart of the Jefferson’s Ferry community and exceedingly fortunate to have the uncommon bond and engagement that exists between our residents and staff.

“Thanks must also be extended to our residents for acknowledging what we strive to provide every day. The culture of community that exists here makes Jefferson’s Ferry a special place to live and work. The management and staff makes every effort to provide our residents with an exceptional, engaged, and active lifestyle that promotes dignity, privacy, individuality, independence, security, and peace of mind for each resident through a focus on resident service.”

About Jefferson’s Ferry (
Jefferson’s Ferry is a not-for-profit Life Plan community for active adults age 62 and above, with Independent living cottages, apartments, assisted living, and a quality health care center all on one site. Located in South Setauket, a vibrant community along Long Island’s north shore, Jefferson’s Ferry is surrounded by various attractions, shopping, beaches, theaters, and a world-renowned university. Jefferson’s Ferry offers exceptional living and amenities, including restaurants, fitness center, indoor pool, computer center, library, recreational areas, gardens, and gazebos. A mix of cultural excursions, civic activities, and a community of residents who participate in shaping Jefferson’s Ferry’s future, ensures a spirited and engaged lifestyle.

The Vincent Bove Health Center at Jefferson’s Ferry earned a 5-star rating from The Centers for Medicare and Medicaid Services (CMS), and was named a “Best Of” nursing home by U.S. News & World Report. Jefferson’s Ferry as a whole received the industrywide 2018 Choice Community Award for resident satisfaction and engagement and Pinnacle Quality Insight’s 2019 Customer Experience Award. FitchRatings has assigned Jefferson’s Ferry a BBB+ bond rating. Locally, Jefferson’s Ferry has consistently been voted Best Retirement Community and Best Assisted Living on Long Island by The Long Island Press. Jefferson’s Ferry has also regularly been recognized for Excellence by the Hauppauge Industrial Association’s Business Achievement Awards program.
Epoch 5 Public Relations
Kathleen Caputi