Dingtone’s Phone Calls Surge a Record 66% in 2020 as Coronavirus Emphasizes Importance of Connection

The year 2020 is almost over and will remain in the memory of people all over the world. People refer to 2020 as the year when everything changed. At this time of year, Dingtone, the popular VoIP service provider, released its annual summary for 2020 and took a look back at this different year.

San Jose, CA, December 31, 2020 --(PR.com)-- The outbreak of the pandemic that disrupted the world in 2020 has changed every aspect of our lives. An essential lesson people have learned from COVID-19 is how to minimize the negative impacts of lockdowns and social distancing. When people have to deal with tightened social distancing measures to protect themselves and others from the virus, the importance of telecommunication was highlighted.

Over the past 12 months, Dingtone’s users spent 66% more minutes talking on the phone through Dingtone App than the previous year, with the highest growth rate appeared in May and June, which rose 40% and 45% respectively on a year-over-year basis.

“Unexpected outbreak of coronavirus has posed stress and anxiety on people. The complex changes forced people to explore how to cope with the new situation,” commented Tiger Liu, Vice President of Dingtone. “Connecting with others through phone calls or texting can be an instant relief during the quarantine and help people keep faith in tough times.”

According to Pew Research, Americans with lower incomes are particularly likely to have concerns related to the digital divide and the digital “homework gap.” Also, among smartphone owners, 54% of those who have lower incomes say they worry at least some about paying their cellphone bills, compared with 25% of those who are middle income and just 9% of upper-income users.

To help people stay in touch with loved ones, keep in touch with various services conveniently and cheaply, and get together virtually during festivals and holiday season, Dingtone has offered billions of free credits over the past year, which can be redeemed for free calling minutes.

“We are proud to help millions of users stay connected during the pandemic,” said Tiger Liu, Vice President of Dingtone. “The situation people have experienced this year has been full of volatility and uncertainty and has affected each and every one of us in different ways. The only thing we can be sure of in this everchanging world is that lifestyles and habits will be reshaped tremendously in a post-coronavirus world.”

About Dingtone
Dingtone, Inc. (http://www.dingtone.me/ ) is a renowned VoIP provider that helps people stay connected with its reliable communication products and services. The company currently serves more than 100 million users worldwide. People make unlimited free phone calls, send text messages and fax documents, share pictures, videos, and locations through its products in everyday situations. Dingtone is committed to enabling every user to benefit from the accelerating growth of technology.
Dingtone, Inc.
Laura Smith