SQM Introduces MyShop - Online Mystery Shopping Program for Small Businesses
Sensors Quality Management has created a new automated Mystery Shopping program for small businesses, called MyShop by SQM. The online program allows for Mystery Shops to be completed at a low cost, while helping small business owners to improve their productivity and customer service.
The MyShop program provides small businesses with access to a sophisticated market research service that was previously only accessible to larger companies due to the costs involved. This new, online system allows for Mystery Shops to be completed at a low cost, while facilitating improvement of the customer service experience that their business offers.
The results from the Mystery Shops provide qualified feedback with valuable insight, and offers an efficient way to monitor and improve a company's efficiency, and profitability.
Use of Mystery Shopping programs in the service sector is considered by many companies to be fundamental to their business operations. Large organizations look to outsource these services to market research companies such as SQM to ensure unbiased results. Now, these services are made available to small businesses that are interested in executing a more dynamic business strategy.
Sensors Quality Management Inc. (SQM) is a Toronto based supplier of Quality / Service Assurance and Market Research, services. Although the main focus of the business is Mystery Shopping Programs, SQM offers its world-wide clientele a variety of other services, including: field merchandising, online comment cards, internal audit software, and integrated customer feedback programs.
For additional information, please contact:
Mr. David Lipton
Sensors Quality Management Inc.
895 Don Mills Road
Suite 400, Tower 2
Toronto, ON M3C 1W3