Healthcare Support Technologies, Inc.
Healthcare Support Technologies, Inc.

Healthcare Support Technologies, Inc. Introduces eCallections™, the Patient Payment Reminder Service That Will Increase Collections and Reduce Costs

Full service patient payment reminder service frees office staff from time-consuming and costly phone calls to focus on providing care to patients.

Chippewa, PA, July 14, 2008 --( Healthcare Support Technologies, Inc., makers of DocOfficeRx; the leading online medical coding and practice management resource, today announced the launch of eCallections; the newest offering in a growing line of technology solutions that will increase collections and decrease costs for healthcare organizations nationwide.

eCallections utilizes advanced technologies to automatically place patient payment reminder phone calls to patients with overdue or unpaid balances. This revolutionary service will enhance the way medical practices, medical billing service bureaus and other healthcare organizations collect outstanding patient balances. eCallections can either compliment or completely replace existing accounts receivable collection procedures.

"eCallections will help customers to reduce costs and collect a larger percentage of overdue patient balances," said Geoff Lusty, VP of Business Development at Healthcare Support Technologies. "HST is already using this new service at our sister company, Healthcare Support Services, Inc., and have experienced immediate and measurable improvements in collection rates. I'm absolutely thrilled to be working with the team at HST to bring such a valuable service to existing DocOfficeRx customer base as well as the tens of thousands of medical practices and billing services around the nation."

The eCallections patient payment reminder service provides valuable benefits to physicians, medical billing services and other healthcare organizations. First, eCallections eliminates the need to dedicate valuable human resources to perform timely patient follow-up and past due balance collection phone calls. With an automated patient payment reminder service, users can re-allocate those resources to focus on other higher priority functions within the organization. The eCallections service also reduces many of the costs associated with managing appropriate levels of accounts receivables. These automated patient payment reminder calls are not only more cost-effective than placing manual calls, they also reduce or eliminate the costs associated with mailing paper statements. eCallections can also extend hours of operation, because call campaigns can be scheduled to execute at any time of the day. This benefit is important to effectively reach patients and customers, whether they are home during normal business hours or after hours—eCallections can reach them.

“Healthcare Support Technologies is dedicated to providing top-notch services to the healthcare market along with the most dedicated and responsive customer service and support in the industry. HST is continually working on ways to reduce the complexities, costs and inefficiencies typically associated with running a medical practice or medical billing service bureau," said David Novak, President and CEO of Healthcare Support Technologies. "eCallections is a fine example of this commitment, delivering a fast, easy and effective service for patient payment collections."

Free Trial Offer
Healthcare Support Technologies, Inc. is offering a Free 50-call Trial of eCallections. This free trial offer requires no commitment or purchases. Simply register for the free trial at the HST Web site by visiting

Purchase Information
The eCallections patient payment reminder service is available immediately. For full details on pricing and available versions, please visit eCallections is a subscription-based service and can be purchased by contacting the HST Sales Team via phone at 724.773.0203 or 800.372.7790.

About HST
Healthcare Support Technologies, Inc. (HST) is primarily focused on increasing the efficiencies of healthcare organizations nationwide. Initially, the company will focus specifically on helping physicians and billing services in implementing software and technology solutions that improve their bottom line by decreasing claim denials and increasing medical billing and coding efficiencies.

HST’s current solutions include DocOfficeRx; a leading online medical coding and practice management tools resource, eCallections; automated patient payment reminder service, and IT support services. For more information about the HST line of healthcare technology solutions, visit

Healthcare Support Technologies, Inc.
Geoff Lusty, VP of Business Development
(800) 372-7790 x42
For more information about the DocOfficeRx suite of online medical coding tools and practice management tools, visit