Heartland Information Services has successfully begun to integrate to a single technology platform – GEMSTAR – for all areas of its business, delivering security, quality and speed at even higher levels. Previously, Heartland operated under two distinct platforms – GEMSTAR and SpryForce – both of which offered a different range of capabilities and processes. - May 24, 2008
Heartland Information Services recently announced a partnership with M*Modal, which will supply Heartland with advanced speech recognition and understanding technologies, enhancing Heartland’s already unparalleled customer service and transcription quality while expanding its capacity and increasing employee productivity and efficiency. - April 19, 2008
Heartland Information Services has appointed Brett Himes to Chief Operating Officer, a position new to the organization. Himes will assume the position immediately while continuing his role as Chief Financial Officer (CFO). - February 22, 2008
Two Internet traffic cables under the Mediterranean Sea were damaged in late January, seriously affecting or disrupting Internet capacity throughout Asia and the Middle East. The ripple effect for many U.S. companies who outsource was significant, but due to Heartland Information Services' (www.heartlandis.com) redundant systems and disaster recovery plans it was just another day at the office. - February 14, 2008
Pediatric medical transcription can be challenging at Children’s Hospital of Wisconsin. That challenge is compounded because it has a multidisciplinary approach with patients, often seeing numerous specialists in a single visit. Then Children’s teamed up with Heartland Information Services, and the teamwork between the two companies has since raised the bar for best practices. - January 19, 2008
KLAS ®, an independent healthcare research firm (www.healthcomputing.com), recently released their Top 20: Year-End Best in KLAS report for 2007. Heartland Information Services, located in Toledo, OH (www.heartlandis.com), ranked third out of thirteen total companies in the category of Professional Services/Outsourced Transcription. - January 18, 2008
