Change Dynamics Urges IT Professionals to Leverage ITIL Best Practices When Facing an IT Audit

Change Dynamics announces its participation in a webcast on compliance hosted today by Serena Software.

Cedar Knolls, NJ, November 19, 2008 --(PR.com)-- Change Dynamics, a leading provider of IT service management software and solutions for Fortune 500 companies, offered some best practices advice for companies facing an upcoming IT audit in a webcast event today hosted by Serena Software.

Change Dynamics founder and president Charlie Guevara recently joined a panel of compliance and process experts from across the industry,to advise IT organizations on preparing for their next audit. Fellow panelists included Lori Kuzara, of Software Engineering Services (SES), Renee Murphy, Fyoozhen Consulting, and John Keller, Serena Software. In his presentation, entitled ‘ITIL Compliance - Adhere to Best Practices for Greater Maturity’, Mr. Guevara urged IT professionals to look to the ITIL best practices framework as a practical path to compliance and IT audit success; to automate processes where ever possible; and to take a top down approach, securing senior level buy for ITIL adoption and for introducing best practices for IT service management across the organization.

Change Dynamic’s software platform for IT Service Management, IT Symphony provides out-of-the-box processes and a CMDB with visualization capabilities. IT Symphony packages a collection of Serena Business Mashups to automate and implement core processes for ITIL including change, release and configuration management. Change Dynamics also recently released its own ‘Five Point Economic Plan’ to assist IT organizations in sharpening up their IT service management capabilities to cope with the recent economic downturn.

About Charlie Guevara
Charlie Guevara founded Change Dynamics in 2004 with a vision of providing world class enterprise change management solutions to the marketplace, and today leads the sales function for the company, providing business solutions to major enterprise accounts across North America. Prior to founding Change Dynamics, Mr. Guevara co-founded Colton Consulting, a Wall Street based consulting and staffing company providing customized solutions to such well known entities as Merrill Lynch, Bear Stearns, DLJ, and Pershing.

Mr. Guevara has more than 20 years of sales management and business development experience in the enterprise software sector, including senior level positions with System Software Associates, Online Software and GTSI.

About Change Dynamics
Founded in 2004, Change Dynamics helps enterprise clients across all industries implement change governance solutions to improve IT control and realize greater efficiencies across information technology development and delivery. Change Dynamics brings to every client their deep domain knowledge of IT change management best practice policy and process, and years of real world experience using industry recognized frameworks such as the IT Infrastructure Library (ITIL). These best practices have now been captured into a powerful change governance solution -- IT Symphony. For more information visit Change Dynamics on the web at www.cd-it.com.

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For further details, please contact:

Change Dynamics
Charlie Guevara

Tel: +1 973- 984-0111
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Change Dynamics
Charlie Guevara
1-973-984-0111
www.cd-it.com
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