New Publication from Datix Focussing on What Healthcare Can Learn from High Reliability Organizations to be Launched at ASHRM October 27-30, 2013 in Austin, Texas USA
London, United Kingdom, October 24, 2013 --(PR.com
)-- Datix, a pioneer in the field of patient safety since 1986 and a supplier of software for patient safety, risk management, incident and adverse event reporting, has published a collection of papers on what healthcare organizations can learn from industries that are inherently dangerous and implement high reliability practices.
The booklet is written by Dr. Dan Cohen, International Medical Director at Datix, whose long medical career latterly included the role of Chief Medical Officer and Executive Medical Director for the United States Department of Defense TRICARE Health Plan. Dr. Cohen’s department was responsible for the purchase of healthcare services for over nine million people worldwide.
Dr. Cohen explained, “The healthcare industry is defined by continuous change. Emerging technologies provide great promise for advancing diagnostic and therapeutic options, although there is a liability that the increasing number and complexity of healthcare treatments raises the risk of active or latent system failures that possibly harm patients. This collection of papers, which includes several personal experiences, is designed to focus on the conundrum of achieving high reliability in healthcare and the challenges that hamper progress towards that goal.”
High Reliability Organizations are those that function in hazardous industries, for example aviation, aerospace, defence, mining and nuclear power. Such organizations have established cultures and supporting processes designed to dramatically reduce the likelihood of human error and harm. High Reliability Organizations recognize that in the interactions between humans and technologies it is the humans that represent the most substantial sources of risk.
Dr. Cohen continued, “The topics covered include overcoming complacency; the importance of trust; reliance and listening to people and how near misses are the gold dust of patient safety. The booklet concludes with my thoughts on comparisons between High Reliability Organizations and the lessons learned from the recently published report by the National Advisory Group on the Safety of Patients in England, led by Don Berwick*.
Datix is focused on the healthcare sector, patient safety and quality. Their customers number among some of the world’s leading healthcare providers. They have a proven track record in large hospitals and system-wide implementations in the USA and Canada. In the UK, more than 75% of the NHS uses Datix. There are also significant Datix installations in Australia, the Middle East and Europe.
To obtain a copy of the publication please visit www.datix.co.uk and the booklet will be available at ASHRM the annual conference and exhibition of the American Society for Healthcare Risk Management in Austin, Texas from October 27 to 30. Datix is at booth #328.
*Improving the Safety of Patients in England, A promise to learn- a commitment to act. National Advisory Group on the Safety of Patients in England (accessed at https://www.gov.uk/government/publications/berwick-review-into-patient-safety)
Datix has been a pioneer in the field of patient safety since 1986 and is today the leading supplier of software for patient safety, risk management, incident and adverse event reporting. Datix aims to help healthcare organisations build a culture and practice that drives excellence in patient safety. It recruits and retains people committed to the healthcare sector and continually invests in its software and services to ensure that it integrates best practice and learning.
Datix is focused on the healthcare sector, patient safety and quality. Our customers number among some of the world’s leading healthcare providers. In the UK, more than 75% of the NHS uses Datix. We have a proven track record in very large, system-wide implementations in the USA, Canada and Australia, as well as some significant hospitals in the Middle East and Europe.
Datix is headquartered in London, United Kingdom. To learn more, visit www.datix.co.uk or call +44 (0)20 8971 1971
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