Harleysville, PA, May 18, 2014 --(PR.com
)-- Leading builder of automation tools for MSP companies, Nilear LLC have recently added to their selection of modules within their Score My Team performance scoring system. Recent modules added to the NilearOS suite include Ticket Timesheet Analysis and Real-Time Ticketing, both of which now enhance the benefits of the company’s Score My Team software within NilearOS.
Effective work teams require systems that help them analyze their workplace performance. Without such technology, companies cannot find methods of improving working processes and growth opportunities will remain limited. Organizations must ensure that all stakeholders are included within the performance analysis process. This will help provide team members with a full understanding on the areas that require improvement and will allow for optimal communication between decision-makers and their staff. It’s for these reasons and more that MSP firms are now implementing the Score My Team modules available through Nilear LLC.
One of the leading Score My Team modules within the NilearOS suite is Ticket Timesheet Analysis. This tool empowers companies to monitor how their technicians are spending their time on each ticket, and helps improve timesheet accuracy. It’s a solution that highlights every change a company’s timesheet approver had to make before sending the sheet to the invoicing department. Employees are then rated according to the accuracy of their timesheets and minutes charged to each ticket. It’s the effective employee time management solution for the growing MSP.
To learn more on the full range of automation tools available through NilearOS, please contact Nilear LLC directly or visit their company website at www.nilearos.com.