Concentrix is a leading UK business management software, customer relationship management (CRM) software and IT solutions provider. Founded in 1999, Concentrix helps organizations increase efficiency, competitiveness, profitability and customer satisfaction by improving business processes, systems and IT.
As certified to the quality standard ISO 9001:2008, Concentrix is independent, remaining vendor neutral and 'product agnostic'. The organisation works closely with its clients to deliver solutions which meet their customer needs, while providing high levels of service and customer satisfaction. This is supported by the company's outstanding technical expertise, business knowledge, and a professional approach.
As independent CRM specialists, Concentrix solutions are based on recognised, 'best-of-breed' CRM software products. These include Sage CRM, (Concentrix has been awarded ‘Sage CRM Business Partner of the Year’ by Sage UK, as well as achieving a place in the coveted Sage Circle of Excellence) and Microsoft Dynamics CRM. The company also offers Sage SalesLogix, FrontRange's GoldMine software and the popular contact management software Sage ACT!. Concentrix has also developed a number of complementary, add-on CRM software modules, and has a dedicated team of software programmers and developers.
The Concentrix portfolio also includes Accounting, Business Management and ERP products. These include Sage 50, the Sage 200 business management suite and Microsoft Dynamics NAV. In addition, Concentrix also supplies leading brand hardware, IT infrastructure and networking solutions, a comprehensive range of support services, software training, advice and consultancy.