Gulf Stream Press Announces that IT Service Management Foundations: ITIL® Study Guide is to be Included in EXIN’s Examination Requirements for Foundations Certification

EXIN, the Examination Institute of Information Science, has been accrediting training providers and certifying individuals in IT Service Management and the ITIL materials for more than fifteen years. Gulf Stream Press is very pleased that Ron Palmer’s book is recognized by EXIN as a... - March 07, 2007

Noted IT Management Speaker Ron Palmer Stuns Keynote Audience Saying IT Has No Mandate to Perform IT Governance

While delivering the keynote address on IT Governance at the sixteenth annual Workshop on Information Technologies and Systems Ron Palmer told the audience that IT Governance is simply a marketing term. It was created to sell products and services. Nowhere in the Sarbanes Oxley legislation is the... - December 18, 2006

Ron Palmer, ITIL and IT Service Management Author, Admitted into the National Speakers Association

Ron Palmer, respected author, speaker, publisher has been accepted as a professional member into The National Speakers Association (NSA), the leading organization for experts who speak professionally. Ron is an author who writes and speaks on IT Service Management topics for business and IT... - October 06, 2006

Futurist Author, Ron Palmer, Predicts that within Five Years IT Service Management will be a Popular Academic Discipline in Major Universities across the Nation

He claims that most of the pieces are in place and many dedicated professionals are actively promoting and supporting this idea. - July 12, 2006

Dallas Area Software Developers are Taking an Interest in ITIL at the IT Change Governance Workshop Hosted on the University of Dallas Campus, 12:30PM June 28th, 2006

Dallas area software developers are taking an interest in ITIL at the IT Change Governance Workshop hosted on the University of Dallas campus, 12:30PM June 28th, 2006 Ron Palmer, local author and ITIL expert, says that “Enterprise IT is facing increasing pressure to respond to customer... - June 24, 2006

Gulf Stream Press Announces its Official Release of the Book "IT Service Management Foundations: ITIL(TM) Study Guide"

This book is being used as official course material at the University of Dallas in the first ever US graduate program in IT Service Management. The program includes three courses on the IT Infrastructure Library. Franklin Technology Strategies Inc. the parent company of Gulf Stream Press provides EXIN accredited course materials for the IT Service Management Foundations course. Gulf Stream Press provides the course book "IT Service Management Foundations: ITIL Study Guide." - May 23, 2006

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