Louisville, KY, November 03, 2008 --(PR.com
)-- The “Fast Fifty” awards go to the fastest-growing independent and privately held businesses in the Greater Louisville Area. The awards were presented to the “Fast Fifty” recipients at an awards luncheon on October 23, 2008 and a special supplement of Business First of Louisville listing the “Fast Fifty” and providing company profiles was published on October 24, 2008.
Since Life Safety Services’ inception the company has experienced significant growth. Craig Rutledge, one of the owners of the company attributes the rapid growth rate to the company’s “constant eye on customer service” and “focusing on what we do best, and not trying to be all things to all customers; rather providing superior quality in the testing of fire and smoke dampers.” According to Rutledge, “Our emphasis on customer service permeates throughout the company – whether it is the person answering the phone in our office, sending out invoices, or our technicians performing the fire and smoke damper inspections and repairs in the field. We believe this has been the cornerstone of our company’s success – our referrals from current customers go up year after year, and our post-project customer surveys continue to have super results.”
Expansion into the Canadian market as well as growth in new market sectors has also fostered Life Safety Services’ (LSS) growth. “We have had a positive reception with the limited marketing of our services in Canada, and it is certainly a market we plan on focusing more on in 2009 and beyond. We have also seen strong growth in markets outside of healthcare, whereas in the past we focused all of our marketing efforts on the healthcare industry we broadened our focus to include other market sectors and have been pleased with the results” said Rutledge. “We continue to find that customers no matter what their geographic location or industry want a company that is a specialist in their field, particularly when dealing with something as important as fire safety.”
In 2004 Craig Rutledge and Jack Meredith saw an opportunity to put their expertise in the fire and smoke damper inspection business to work by forming Life Safety Services (LSS). By specializing in fire and smoke damper inspections and repairs, LSS provides inspection and repair services to facilities at an affordable price. Life Safety Services has become the top fire and smoke damper inspection company by providing outstanding customer service and maintaining a staff of highly trained project managers and technicians. For more information visit: www.lifesafetyservices.com.