Beaverton, OR, December 03, 2008 --(PR.com
)-- TriVium Systems, Inc. (www.triviumsys.com) is pleased to announce that it has been awarded the Best In Class award for Telecom Services category for 2008 by MRINetwork (www.mrinetwork.com) and its franchisee channel.
MRINetwork chose TriVium’s System Inc., in August 2006 as its preferred partner and vendor for call accounting and business productivity tracking solution for its franchisee network to help them improve their efficiency and also to track the phone system usage and trunk utilization.
Servicing MRI Offices since the year 2001, TriVium’s CallAnalyst product is today being used by several MRI franchisees across the US. The product helps MRI Franchisees to track the telecom activity, manage telecom costs better, track employee productivity and measure the effectiveness of advertisements. SonicView, the Call Recording Product from TriVium helps MRI Franchisees to record phone calls, search and replay them at a later time. This product helps MRI Franchisees to do quality monitoring and evaluation of agent’s performance on the phone and also use it as a training tool. SonicView also helps the franchisees to review client interaction and requirements that were discussed on the phone.
“It has been a pleasure working with MRINetwork and its franchisee channel. The franchisees voting us for the prestigious Best in Class Award for Telecom Services is a testimony of the service we have offered them. I am happy to know that TriVium’s solution is helping the franchisees cut cost and increase productivity in these tough economic situations and I hope we, as a company, can offer more value to this channel through the new recording product lines we have introduced,” said Mr. Mathews Manaloor, President & CEO of TriVium Systems.
About TriVium Systems Inc.
TriVium Systems is a leading provider of Business Productivity Solutions for the Converged Communications marketplace. TriVium’s solutions help organizations maximize the value of voice and data convergence. The company focuses on building compelling applications, flexible platforms and related services that enhance user experience. The solutions can provide access and insights into business data that help manage costs and boost productivity in innovative ways. TriVium distributes its products through a nationwide network of channel partners. Learn more about TriVium System’s products and solutions at www.triviumsys.com or call 503-439-9338.
Founded in 1965, with over 1000 offices spread across 35 countries, MRINetwork today has grown into one of the largest and most successful recruitment organizations in the world. With a full range of Permanent Placement options ranging from Retained or Contingency Search to Contract Staffing and Large-scale Project Search solutions, MRINetwork gives you the flexibility you want at the pace you demand. Learn more about MRINetwork at www.mrinetwork.com or call 866.836.9890.
You can also see the Press Release at http://www.triviumsys.com/html/resources/pr9.html.