Los Angeles, CA, January 12, 2009 --(PR.com
)-- The DynamicsExchange CRM AnswerCenter Wiki fills a gap in bringing Web 2.0 and Social Web technologies to the time consuming trouble-shooting aspects of implementations and eases the ongoing education of users, and administrators. Anyone can use or contribute new posts or edit posts to the Wiki. The Wiki has a posting approval process to keep out objectionable unrelated content or inappropriate self-promotion. Most contributions come from technology communities where issues are discussed and not necessarily resolved but in the CRM AnswerCenter Wiki only a precise question and the concise answer are posted saving substantial time on the current multiple searches and reviews, posting and waiting, and searching more. The Wiki is optimized for easy search and advanced search functionality to reduce time to answer.
DynamicsExchange.com which has been in development for over a year by top members of Microsoft’s ranks of Dynamics CRM Gold Partners and is still in beta is dedicated to the deployment of significantly better tools for the access, review, implementation, support, purchase, development, and maintenance of the Microsoft Dynamics CRM enterprise software platform. The new Community site benefits from the latest web technologies and philosophies and independence from Microsoft having sole responsibility for global community wide knowledge, product, and service availability, to better serve today’s global market and economic realities. Contributing and accessing anything on DynamicsExchange is free even partner recognition advertising.
The president of a founding partner of DynamicsExchange.com, Darryl Henderson, states that “This is a beta announcement so we’re not ready for a rush of users just yet, just more Partners to provide usability feedback and valuable contribution including their promotional content. The Partner portal should enter beta by the end of January allowing all Partners access to community visitors. The Exchange has many innovative new community concepts and technologies that truly reduce the time it takes to do any review or keep up to date. And finally creates a true marketplace for Microsoft’s Partners in all global markets to provide access to their works, their community contributions, their developed products, and their professional services to all Dynamics CRM Users anywhere on the globe. Partners will be able to significantly drive down their costs of reaching prospects, managing client support, and enhancing the community marketplace where we earn a living.”