Cherwell Software Appoints Business Development Director

Colorado Springs, CO, July 10, 2009 --( Former Intuit Sales Manager Tasked with Business Development of IT Service Management Suite.

Cherwell Software (, a leader in developing IT Service Management software solutions that bring enterprise-level functionality at a mid-market price, today announced the appointment of Rusty Ray as Business Development Director, responsible for business development, customer relations and technology strategy for Cherwell Service Management. Ray will be joining the team based out of Cherwell's Raleigh-Durham, North Carolina location.

Ray brings to Cherwell Software over 20 years of experience in software technologies for the real estate and construction industries including Intuit, where he served as Home Builders Division Manager. In addition, Ray broke new ground with his role in the market implementation of BuildNet, a solution designed to integrate the residential construction supply chain by aligning construction organizations’ technology with those of trade contractors, general contractors and distributors, and manufacturers.

“Having a capable leader within the technology space on our team is exciting,” said Vance Brown, CEO, Cherwell Software. “Rusty's business development skills and his experience in customer problem solving will strengthen our capabilities and success in the IT service management space. I am confident that Rusty will make a valuable contribution to our team and to our customers.”

“I was attracted to Cherwell Software because of the team Vance has put into place. Working with founders and visionaries of the IT Service Management software space will be a challenge that I look forward to living up to,” said Ray. “The integrity of this organization is unmatched and I am excited to work with a team of people who embrace service and support with such a ferocious zeal."

About Cherwell Software, Inc.

Cherwell Software, Inc. was founded by a team of industry experts with decades of experience in Help/Service Desk/ITSM and CRM applications. Cherwell delivers a unique combination of state-of-the-art technologies with a focus and integrity that is refreshing. Cherwell doesn’t burden customers with complex and costly system implementations. Our core product, Cherwell Service Management (CSM), provides enterprise-level functionality for your mid-market investment. CSM was built from the ground up using Microsoft .NET technology and embraces industry best practices throughout. The built-in Cherwell development platform, based on CBAT (Code-less Business Application Technology), enables an IT staff to build any integrated business application without a programmer. As a true SaaS 3.0 solution - CSM deployment options range from traditional on-premise installations to 100% hosted. Learn more at

Headquartered in Colorado Springs, Colorado, Cherwell Software was founded, and is managed, by a team of industry experts – including the former CEO of FrontRange Solutions, the former Chief Architect of FrontRange’s HEAT® and ITSM™ product lines, and the founder and past CEO of the Help Desk Institute (HDI). We are passionate about customer care, and dedicated toward “building innovative technology based on yesterday values.”

ITIL is a Registered Trademark, and a Registered Community Trademark of the Office of Government Commerce. Cherwell Service Management™, Cherwell Service Desk™ and the Cherwell logo are the property of Cherwell Software, Inc. Other products, brands and trademarks are property of their respective owners/companies. Any rights not expressly granted herein are reserved.

Cherwell Software
Ken Sparks
719.386.7000 x233