Syntellect Releases VoiceXML Studio 7.2 for Communications Portal

Enhancements deliver significant productivity benefits to developers creating VoiceXML-based voice solutions

Phoenix, AZ, July 11, 2009 --( Syntellect, Inc., an industry leader in contact center and self-service technology, today announced the availability of Syntellect VoiceXML Studio 7.2, the latest version of its award-winning VoiceXML development environment. VoiceXML Studio 7.2 accelerates the creation of VoiceXML-based voice solutions by 50% or more. It is also tightly integrated with the Syntellect Communications Portal, providing developers with a comprehensive VoiceXML offering.

This latest release includes enhancements that make VoiceXML Studio more powerful while adding new time saving components for a more efficient application development processes.

“This release represents Syntellect’s commitment to offer an Enterprise-class VoiceXML development environment that is a competitive alternative to other solutions in the market,” said J.R. Sloan, VP of Product Management and Marketing. “We believe that our VoiceXML Studio solution, when combined with our Communications Portal Studio and VoiyagerTM automated testing technology, offers the most powerful and efficient development solution set in the industry.”

The VoiceXML Studio 7 series includes a number of important features that deliver significant ease-of-use benefits to developers and enable them to improve a caller's overall experience. These enhancements include:

Support for the VoiceXML 2.1 and 2.0 specifications
A graphical programming environment that eliminates the need for manual coding and generates
VoiceXML suitable for high-performance applications
Java, XML and Web Services capabilities allow developers to integrate easily with existing software applications and leverage prior investments in software and solution development
Advanced database controls that enable the automation of transactions and business processes
An integrated debugger that streamlines development and testing time
Application server support for Apache Tomcat, IBM WebSphere and Oracle WebLogic

To request an evaluation version of Syntellect VoiceXML Studio 7.2, click here.

About Syntellect
At Syntellect, we help our customers create, maintain and continuously improve superior end-to-end service for their customers - personalized service that values their preferences from the way they contact a business, to the level of help desired. We measure our success by our ability to implement and continuously support solutions for our customers. With two decades of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the utilities, financial services, government, high-technology, help desk, consumer products, and healthcare industries.

Syntellect is headquartered in Phoenix, Arizona, with additional offices in North America and the United Kingdom.

For more information about Syntellect, Inc. visit

Syntellect Inc.
Bruce Petillo