Eastern DataComm Receives 2009 ShoreTel Circle of Excellence Award

Eastern DataComm was recognized for exceptional achievement in both customer satisfaction and revenue excellence. Being named to the Circle of Excellence is the highest award given by ShoreTel to its partners.

Hackensack, NJ, August 09, 2009 --(PR.com)-- Eastern DataComm announced it has received ShoreTel’s Circle of Excellence Award for its 2009 fiscal year, ending June 30. ShoreTel is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system, and announced the 2009 Circle of Excellence Award at its global virtual awards ceremony Monday, July 20. The award recognizes Eastern DataComm for exceptional achievement in both customer satisfaction and revenue excellence. Being named to the Circle of Excellence is the highest award given by ShoreTel to its partners.

“We are proud to provide our customers with best-in-class voice, data and video networking solutions,” said Al Harnisch, president of Eastern DataComm. “Our core proficiency in data networking, an essential foundation for building today's IP-based communications solutions, sets us apart from other firms. As a result, we have successfully installed thousands of voice over Internet protocol (VoIP) and video over IP networking applications for satisfied customers.”

ShoreTel’s highly qualified partners consist of VARs, integrators and interconnects that help customers navigate a world of voice over IP (VoIP) options, including LAN, WAN, call center, voice and data application integration, technology deployment, and training and support. The Circle of Excellence Award is presented to ShoreTel’s top 10 resellers based on revenue success and achievement of world-class customer satisfaction scores of 90+ as measured by an independent third party.

“I’d like to thank Eastern DataComm for their impeccable attention to quality, full project accountability and exceptional ongoing support that have led to this Circle of Excellence win,” said Don Girskis, senior vice president of worldwide sales at ShoreTel. “Eastern DataComm continues to increase customer loyalty by combining ShoreTel’s excellent products with their own quality services, and demonstrating total commitment to world-class customer satisfaction.”

About Eastern DataComm
Eastern DataComm is a full service communications firm specializing in deploying voice, data and video networking solutions to commercial businesses. Since 1988, the firm has mastered the techniques necessary to bring together the best technology for each customer in an affordable and practical manner. Eastern DataComm has considerable expertise in both local and wide area data networking, an essential foundation for building today’s IP based communications solutions. The company provides reliable, best-in-class solutions for communication needs such as VoIP telephony, inter-office data networks, and high definition video conferencing solutions, to name a few. Eastern DataComm has earned its trustworthy reputation by supplying solutions that work as advertised, at a reasonable cost, delivered on time, and coupled with turnkey professional installation and post sales support that will exceed customer expectations. For more information, visit www.easterndatacomm.com.

About ShoreTel, Inc.
ShoreTel, Inc., (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com.

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Eastern DataComm
Al Harnisch
201-457-3311 x100
www.easterndatacomm.com
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