ECHO Digital Recording Solution Now Available in an ASP

Teleformix is pleased to announce the release of ECHO ASP, with all the features and benefits of ECHO provided in a Software as a Service (SaaS) model.

Itasca, IL, September 04, 2009 --( Teleformix, a leading developer of CRM / eCRM Enterprise-Class Software applications for the government, banking, retail, insurance, financial services and marketing industries, is pleased to announce ECHO ASP.

$58 per port per month.

A complete call recording solution for a low monthly service fee - it's now a reality. The ECHO Digital Recording Solution is now available in an ASP model. It includes all the features of a standard licensed installation without the up-front investment. ECHO has always provided hassle-free call recording; now obtaining it is also hassle-free.

Total Cost of Ownership (TCO) remains low with the ASP model. In fact, TCO is as low as $653/month for a 24-port system over a five-year period, making ECHO available for businesses and centers that once believed call recording to be unaffordable.

With this new model, ECHO costs less than 1.3 cents per call in the first twenty-four months – and less after that.

Teleformix believes this innovation is the right product at the right time, a service that is not only secure but managed by the client. ECHO continues to set the pace among digital recording solutions, being first to be offered as a service and not a licensed solution. ECHO was the first recording solution deployed on Linux, the first to introduce dynamic ports and port pools, the first to use grid computing, the first to include full Web Services capability, and now it’s also the first to provide a true, secure ASP solution.

ECHO is secure, fully redundant and completely scalable to meet all business needs. This solution is a true turn-key service that includes on-site support 24x7x365 with a 4-hour response time.

No capital expenditure
No 3rd-party financing
Onsite training and configuration
139,200 hours online storage included
All services provided by Teleformix staff
Onsite hardware maintenance – four-hour response time
RAID-5 + hot spare + cold spare

About Teleformix, LLC:

Teleformix offers a comprehensive range of competitively priced software solutions designed to manage today’s business transaction challenges by optimizing performance and providing a rapid ROI. Teleformix offers customizable and highly scalable solutions to seamlessly integrate into any existing business architecture.

ECHO, Teleformix and their logos are trademarks of Teleformix, LLC. All other products are trademarks of their respective companies.

For additional information, contact Teleformix at 1-800-513-4000, or visit

Teleformix, LLC.
Jennifer Trewitt