San Francisco, CA, September 28, 2006 --(PR.com
)-- CallTower, Inc., the leading provider of hosted communications and collaboration solutions, today announced that the company will present information on increased business productivity, communication and collaboration as a result of companies using hosted CallTower’s IP Communications services that include the Microsoft® Live Communication Server (LCS) integrated with the Cisco® CallManager. The information will be presented at two conference sessions at TMC’s INTERNET TELEPHONY® Conference & EXPO West 2006, from October 10-13 at the San Diego Convention Center.
Mark Harris, CallTower Executive Vice President of Sales and Marketing, will present information gathered from CallTower business customers who are now using their advanced, hosted telephony and data suite with true Unified Communications to achieve higher levels of productivity, communication and customer support.
Mr. Harris will lead a session titled, “A Business Advantage: Moving to Unified Communications and Collaboration,” on October 10, from 1:15-2:00 p.m. PDT. Mr. Harris will also present the information later in the week at a session led by well-known IDC VoIP Industry Analyst, William Stofega, entitled, “Learning to Embrace Hosted VoIP,” on October 13, from 1:15-2:00 p.m. PDT.
Significant Business Productivity Increases with Unified Communications
In a study conducted by Sage Research, it was estimated that an average business user can save at least 43 minutes per day, and a mobile business user can save up to 55 minutes per day, when utilizing Unified Communications.
Companies that combine Unified Communications with presence management, integrated with a leading softswitch such as the Cisco CallManager, achieve even higher productivity and collaboration benefits.
In order to meet this demand and provide businesses with advanced collaboration and communication applications and services, CallTower developed the industry’s first and only scaleable, outsourced voice and data solution that includes the Microsoft® Live Communications Server with the Cisco® CallManager into one convenient, secure suite for growing businesses.
CallTower’s Live Communications Management Suite™ extends the rich capabilities of presence and people-centric communications to encompass voice, and applies the power of desktop software and software platforms to improve and advance communications.
“The growth of the INTERNET TELEPHONY Conference & EXPO over the past few years is a reflection of the market demand for advanced voice and data services and applications that can help growing businesses communicate, collaborate and service customers better. More and more businesses are looking for effective ways to achieve new levels of improved service and business communication,” said Harris. “CallTower delivers disaster-proof voice and data services and applications to businesses that require features which can make their company more competitive and in turn increase their revenue, while reducing overhead and capital expense.”
CallTower provides businesses with an advanced set of hosted voice, data and application capabilities that eliminates the ongoing maintenance and service costs of managing on-premise telephony, Internet service, and data systems. The CallTower suite includes: Internet access, secure T-1-based telephony, email and fax messaging, calling plans, network administration, single-wire connectivity, call center functions, Cisco CallManager (softswitch) provisioning, Microsoft Exchange integration, presence management, disaster-proof access to all data and voicemail, 24/7 customer support and full integration of multiple offices and remote users.
According to TMC President and Conference Chairman, Rich Tehrani, “Over the past twelve months, widespread deployment of IP Communications services by global service providers, businesses and governments has reinforced that this exciting technology is a viable, cost-effective communications solution.”
About the INTERNET TELEPHONY Conference and Expo
The INTERNET TELEPHONY Conference & EXPO is the world’s largest and best-attended IP Communications trade show. Last year, the show drew over 8,000 buyers and sellers of IP Communications products and services and that number is expected to increase to more than 9,000 attendees this year. More information about the conference is available at www.itexpo.com.
About CallTower, Inc.
CallTower, Inc. is the leading provider of hosted enterprise-class communications and collaboration applications and services for growing businesses nationwide. CallTower's solutions enable companies to conduct process transformation and to leverage their voice and data communications into a strategic competitive advantage in today's market.
CallTower's secure, Always-On voice and data services provide companies with enterprise-class reliability, a single point of support, productivity-enhancing features, a comprehensive scalable suite of vertical market applications, and 24/7 service for a fixed monthly fee. By using CallTower's solutions, growing businesses -- companies with multiple offices and from 20-10,000 users -- can now receive the same class of communications reliability and service traditionally reserved for Global 100 corporations.
Headquartered in San Francisco, CallTower has operations in Salt Lake City and Oklahoma City, and sales offices throughout the United States. More information on CallTower can be found on the Internet at www.CallTower.com or by calling toll-free 888-586-5900.
CallTower is a trademark of CallTower, Inc. All other product and firm names mentioned are the property of their respective owners and are mentioned for identification purposes only.