Austin, TX, December 10, 2009 --(PR.com
)-- The Collective Group, a leading backup and recovery consulting and managed services firm today announced that The Houston Chronicle has become the latest customer to adopt their TotalOps:Backup service - the industry's first true "Backup as a Service" offering.
With a goal to improve IT operational efficiency, The Houston Chronicle evaluated several managed backup service offerings and has chosen to implement Collective’s TotalOps:Backup. “As one of the largest circulation newspapers in the US, The Houston Chronicle is an innovative and forward thinking publication constantly seeking to improve all aspects of our business. We are excited to be deploying Collective’s complete backup operations out-tasking technology at our primary site” said Lawrence Eribarne Director of IT Infrastructure at The Chronicle.
TotalOps:Backup combines on-site technology and remotely situated backup and recovery specialists to out-task data protection operations for customers who chose to keep their data within their own corporate or DR sites. In contrast to remote data export providers who move a customers’ backup data over the internet to a remote data center, the TotalOps:Backup service allows the data, servers, and storage to remain intact at the customer’s chosen sites while moving all the management and daily operations into the cloud.
Collective's dedicated RAMP (Remote Administration Management Platform) appliance sits securely behind the customer's firewall keeping a 24x7 finger on the pulse of all backup related activity. In the event of a backup failure the RAMP intelligently interprets error codes, responds instantly with automated remediation steps and, when necessary escalates to a Remote Management Center staffed with backup product experts. This service preserves the investment customers have made in their backup infrastructure while allowing them to reallocate their IT support personnel to issues that improve the core business.
“The Collective / Houston Chronicles relationship is a win-win for everyone. Collective has delivered over 5 million hours of IT consulting and we’re experts at managing backup & recovery environments. Our service will allow The Houston Chronicle to focus on their core business of delivering a top notch publication, all the while secure in knowing their critical data protection plans are being expertly administered and operated,” said Gordon Galligher, VP of Managed Services at The Collective Group.
About The Collective Group
The Collective Group founded in 1994 and located in Austin Texas is a recognized national leader in providing enterprise class consultative and managed services focused on core IT infrastructure. Collective has delivered over 5,000,000 hours of consulting services focused on designing, building, and managing complex IT infrastructures for such industry leaders as Amazon, American Express, Best Buy, Boeing, Dell, Disney, Fidelity, IBM, Honeywell, Lockheed Martin, Lucent, Merrill Lynch, Morgan Stanley, SAIC, Sprint, Verizon and Wal-Mart. Leading vendors like Symantec, EMC, HP, CommVault, NetApp, VMware, HP, DELL and Microsoft rely upon Collective to provide services around their most complex products to their most demanding customers.