Muncie, IN, February 11, 2010 --(PR.com
)-- Ontario Systems, a leading provider of accounts receivable and revenue cycle management solutions for collection and health care industries, announces its new professional services portfolio for the accounts receivable management (ARM) industry. Ontario’s professional services offering includes six strategic service lines - consulting, implementation, development, upgrade, training, and managed services – enabling agencies to expedite time-to-value, increase their operational efficiency, drive ROI and ultimately stay ahead of market and client demands.
“We are adjusting with our clients’ needs to be more flexible, fast and cost-efficient by offering a portfolio of services to help them improve operational flow and meet their clients’ demands,” said Pat Murphy, Director, Professional Services, Ontario Systems. “By pairing our operational expertise with innovative technology solutions, our clients can focus on improving their bottom line and growing their business.”
“We appreciate the hard work, dedication and patience Ontario Systems’ Professional Services team provided NorthStar Memorial Group during our FACS Subscription installation,” La Tonya Blalark, Manager, Client Services, NorthStar Memorial Group, LLC. “Throughout the process and upon completion we have received outstanding customer service. Even though we are a small organization, we definitely have not been treated like one.”
With more than thirty years of implementation experience and forty consultants, Ontario Systems’ comprehensive product portfolio and extensive professional services offerings provide the expertise to assess, architect and implement the best accounts receivable management technologies for an agency’s needs. Ontario’s professional services portfolio includes:
Consulting Services - to help agencies make the most of their innovative ideas and technology, Ontario’s consulting service provides agencies with an expert team of analysts to assist in management consulting, systems assessments and application solutions consulting.
Implementation Services - to expedite time-to-value and drive ROI during an enterprise system implementation. Implementation services include project management, product implementation services, FACS, Artiva and Collect Savvy migration services.
Development Services – to turn new business ideas into a competitive advantage that keep agencies ahead of the market.
Upgrade Services – provides risk assessment and advice to help make complex, enterprise system upgrades less stressful for the IT department, enabling clients to stay ahead of the competition, meet regulatory demands and exceed expectations.
Managed Services – a managed system administration service that manages the daily tactical activities such as application management (FACS, Artiva, Collect Savvy), database management and telephony management.
Training Services – a continuous learning resource for entire organizations that provides top-to-bottom training options including classroom, customized on-site, live virtual classroom and self-paced on-demand training to help agencies maximize the value of their receivables management technologies.
Ontario’s professional services are currently available. For additional information, please visit www.ontariosystems.com/index.php/ar_management/professional-services.
About Ontario Systems
Founded in 1980, Ontario Systems, LLC, is a leading provider of revenue cycle and collection management solutions for the health care and accounts receivable management industries. The company’s customers are among the nation's top 100 hospitals and health centers. More than 55,000 representatives in more than 500 locations – including nine of the top 10 U.S. collections firms – use Ontario Systems software and services. For more information, call 800-283-3227 or visit www.ontariosystems.com.