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Virgin Media Boosts Online Customer Experience with Zeus


Zeus software helps entertainment and communications superbrand deliver an excellent online service

Cambridge, United Kingdom, February 25, 2010 --(PR.com)-- Zeus Technology, the only software-based application delivery controller company, is enabling leading entertainment and communications company, Virgin Media, to give customers a better online experience.

The solution ensures over 4 million Virgin Media customers receive fast and available web and email services even during spikes in demand. Virgin Media is also using Zeus to migrate users onto a new function-rich email system, due for completion in the second quarter of 2010. The new email system has an easy-to-use interface with more features and storage space than before.

Zeus was selected over competing hardware-based products for its flexibility, ease of deployment and its ability to maintain 100 per cent uptime. As Zeus provides a pure software solution, service levels can be scaled up or down with very little effort.

Alex Brown, Senior Product Manager, Internet Products, Virgin Media, says, “Virgin Media faced a number of technical challenges that Zeus has helped us overcome. We wanted to offer customers better email and web services but at the same time ensure we can deliver them without impacting service levels or compromising security. Since we are dealing with massive volumes of traffic, reliability and performance is of paramount importance. The Zeus solution has risen to the challenge by accelerating the email migration faultlessly to deliver better online services.”

Paul Brennan, CEO, Zeus Technology, comments, “As the only quad-play service provider in the UK, delivering superior service is Virgin Media’s number one priority. Zeus is allowing the company to create and manage exceptional web and email services that will help it drive market share and maintain its reputation for industry excellence.”

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About Zeus Technology

Zeus software enables our customers to create, manage and deliver exceptional online services in Physical, Virtual and Cloud environments. Implementing a Zeus solution allows organizations to visualize traffic to their web-enabled applications, thus ensuring a consistently robust web infrastructure. Coupled with the ability to deploy new online services very quickly, Zeus helps provide the competitive advantage businesses need, by making their online services faster, more reliable, more secure and easier to manage. Zeus software can be deployed on industry standard hardware, virtual machines and any Cloud platform, making it the right strategic choice for today and tomorrow. Zeus holds strategic partnerships with world-class companies such as Amazon Web Services, Dell, HP, IBM, Intel, Joyent, Oracle, Sun, Qualcomm and VMware. Zeus powers over one million website infrastructures across the world including, the BBC, BT, Comic Relief, Domino’s Pizza, Gilt Groupe, ITV, Play.com, See Tickets, STA Travel and Virgin Media. Zeus is in a unique position to assist any business looking to enhance their mission-critical Internet service infrastructure. For more information, visit www.zeus.com.

Press contacts for Zeus Technology
UK, Europe and Asia Pacific
Kate Hamilton / Stuart Wragg
Hotwire
+44 (0)207 608 4671 / +44 (0)207 608 4672
Kate.Hamilton@hotwirepr.com / Stuart.Wragg@hotwirepr.com

USA
Juliana Allen/Meredith Eaton
March Communications
+1 617 960 9880 / +1 617 960 9877
juliana@marchpr.com / meredith@marchpr.com

Press contact for Virgin Media
Gareth Mead
+44 (0)20 7299 5703
gareth.mead@virginmedia.co.uk
Contact Information
Zeus Technology
Helen Bainton
+44 1223 525000
Contact
www.zeus.com

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