Intelestream Responds to Increased Demand for CRM Professional Services, Adds Russell Kojima, Former SugarCRM, Inc. VP of Professional Services to Advisory Board
Russell Kojima joins Intelestream as a company advisor after managing Worldwide Professional Services for SugarCRM, Inc. Intelestream customers save 30-40% of their previous year’s CRM budget after making the switch to intelecrm. The savings is often invested on further customizing the application to meet specific business needs. In order to keep up with the amount of traction intelecrm is gaining in the marketplace, Intelestream is focusing more on professional services.
The company reports that the decision to invite Kojima to the board stems from a higher demand in Professional Services engagements. The increased demand is attributed to the fact that customers are investing more in customizations as they save an average of 30-40% in licensing costs by switching to the more affordable intelecrm.
“Professional Services is a significant percentage of Intelestream’s revenue. As we see an increase in demand for Professional Services in the marketplace, we require a veteran advisor in that field,” states VP of Sales for Intelestream, Ray Stoeckicht. “As businesses displace their expensive CRM systems and switch to intelecrm, we have witnessed a trend in which our customers are investing roughly half of their savings on further customizing the application. With the amount of traction intelecrm is gaining in the marketplace, we need to scale our Professional Services department drastically in order to stay ahead of the game. Russ will help us do this,” added Stoeckicht.
“Mr. Kojima is an invaluable resource to Intelestream as we continue to grow the professional services arm of our company,” states Intelestream CEO Jason Green. “No one is as experienced in the field of open source CRM Professional Services as Russ.”
Mr. Kojima specializes in helping companies and their clients solve business problems with software and services. Most recently, Kojima was responsible for building a worldwide Professional Services Organization at SugarCRM and helping the company attain over 3000 customers. Prior to SugarCRM, Kojima was the Open Source Strategy Manager at IBM Global Services and was part of the company’s Open Source Steering Committee. Prior to IBM, Kojima held a variety of consulting management positions at KPMG Peat Marwick, Oracle, PSInet and Olliance. Kojima began his career at ARCO as a Geophysicist and holds a M.S. in Geological Studies from San Diego State University.
“While working together at SugarCRM, Inc., I knew Jason Green and Richard Baldwin well. I can personally vouch for their commitment to delivering the very best in CRM professional services,” states Russell Kojima. “Through their persistent hard work, Green and Baldwin have turned Intelestream into a leading provider of Open Source CRM consulting and software. It is an honor to join their team.”
About Intelestream Inc.
Intelestream Inc. is a Chicago based Customer Relationship Management (CRM) product development and consulting firm that offers Open Source CRM Professional Services. Intelestream is the developer of intelecrm, the online CRM for small and medium sized businesses with a highly affordable pricing model for unlimited users. Intelestream also develops industry-specific verticals based on a CRM workflow. Our consulting expertise includes intelecrm, SugarCRM, info@hand, and other Open Source CRM related services. With Intelestream's diverse team of experts in both business and technology, the company is made up by many of the brightest minds in CRM.
For further information about the premier provider open source CRM consulting services and products, please visit the company's website at www.intelestream.net or call (800) 391.4055.
SugarCRM is a trademark of SugarCRM Inc. in the United States, the European Union and other countries.