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Knowlagent, Inc.

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Knowlagent Continues Commitment to MUST Ministries by Serving Lunch to Area Homeless and Their Families

Employees continue culture of service by providing lunch to residents at local shelter.

Alpharetta, GA, June 20, 2010 --( Knowlagent continued its commitment to service by preparing and serving lunch to area homeless at MUST Ministries earlier this month.

MUST Ministries is a local non-profit organization in Marietta, GA, that provides shelter and services to local homeless, as well as mentoring programs and day services to individuals and families in need including food, clothing and financial assistance.

In addition to serving lunch at MUST once a quarter – a commitment the company began in 2009 – Knowlagent also conducted a food drive and provided sack lunches for the organization’s summer lunch program, which delivers thousands of sack lunches to low income children every day of the summer.

“Service – whether serving our customer, partners or our community – is an integral part of our company culture,” said Matt McConnell, Knowlagent CEO. “We have made a commitment to MUST Ministries again this year and look forward to making an impact in the community through this outstanding organization.”

Knowlagent and its employees began their relationship with MUST in 2009, serving lunch to the homeless at the organization’s Loaves and Fishes Kitchen one day each quarter. In July of last year, Knowlagent employees painted the shelter. In October, they collected and delivered bikes, strollers and bus money for shelter residents and stocked the shelter’s food pantry with needed supplies. In December, they decorated the shelter’s dining room and provided residents with winter gloves, socks and hats.

This month marks the second time this year Knowlagent has served lunch at MUST.

Employees at the company have also volunteered at the MUST warehouse sorting clothes, receiving donations and stocking and organizing food items. In 2010, in addition to its quarterly service commitment, the company has pledged to build a new playground for MUST’s Elizabeth Inn campus.

About MUST Ministries
MUST Ministries is a faith-based organization ministering to persons in need in Cobb and Cherokee counties. MUST has created programs that are models for dealing with core problems in the community including recovery from homelessness and substance abuse, job preparedness and placement, housing for the mentally ill, summer lunches, and health programs. For more information, visit

About Knowlagent
Knowlagent is the only talent management software solution specifically developed to meet the unique training, coaching, and hiring needs of the 10 million call center agents around the world. By automating traditional call center management processes, Knowlagent’s solutions for training, coaching and hiring enable clients to hire the right agents and make them better by pushing training and communications when call volumes are low. Knowlagent’s solutions are on-demand, easy to use and require no capital expenditures. Over 200,000 agents and managers around the world use Knowlagent’s talent management software solutions every day. For more information, call 888-566-9457 or visit us online at

Contact Information
Kerry Engle

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