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iTriage, LLC

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Average ER Wait Times at Riverside Community Hospital Now Available for Smartphone Users

Riverside Community Hospital and iTriage partner to provide greater patient access to medical and facility information.

Riverside, CA, June 23, 2010 --( Riverside Community Hospital today announced an expansion of their average ER wait time posting services to smartphone users. Riverside Community Hospital will now have average ER wait times available on the iTriage® smartphone medical application developed by Healthagen®. To access those times, Riverside residents can download the free iTriage app for their iPhone®, iPod touch®, Android™, or Palm® or access it through any Web-enabled device at BlackBerry® smartphone users will soon have their own iTriage application, as well.

By deploying the iTriage smartphone app, Riverside Community Hospital improves the doctor/patient relationship and gives immediate access to detailed information about its hospital, including services offered, specialties, location map, classes, community programs and average ER wait times.

With the introduction of this premier level of service, Riverside Community Hospital joins the growing number of hospitals across the country utilizing this interactive technology that allows consumers to search medical symptoms, learn about possible causes, and find appropriate locations for treatment. In addition, residents of Riverside and the entire Inland Empire now have a way to access Riverside Community Hospital’s average ER Wait Times from the palm of their hand.

“Staying on top of these new communication trends and making them available to our community is critical to our hospital mission,” said Patrick Brilliant, President and CEO of Riverside Community Hospital. “iTriage provides vital healthcare information and through the use of the new technology, we can provide tools that assist patients in making better decisions about their health.”

Built by emergency room physicians, iTriage aggregates healthcare information in a structured and actionable way, and closes the information gap between doctors and patients that once stood as a barrier.

“Healthagen welcomes Riverside Community Hospital to the growing iTriage family of preferred providers who have a commitment to providing cutting-edge technology to advance their patient services and provide more transparency. We look forward to a truly flourishing partnership with this experienced hospital as more Americans adopt smartphones as their frontline communications tool,” said Peter Hudson, M.D., CEO, Healthagen, developer of iTriage.

About Riverside Community Hospital
Located in the heart of the Inland Empire, Riverside Community Hospital is a full service acute care hospital with over 500 physicians on staff representing over 200 specialties. RCH houses the largest Emergency Room and Trauma Center in the Inland Empire and is one of Riverside County’s only STEMI (heart attack) receiving centers. Centers of excellence include the HeartCare institute, the Transplant Program and a Level II Neonatal ICU. For more information about Riverside Community Hospital visit

About Healthagen
Healthagen is a global developer of healthcare information software that empowers patients to make better decisions and gives healthcare treatment facilities improved access to additional patients. iTriage is a comprehensive and revolutionary smartphone application that helps consumers evaluate symptoms, find possible causes, learn about medical procedures and search for the most appropriate medical provider. Emergency medicine physicians developed iTriage and co-founded Healthagen – a privately held company headquartered in Lakewood, CO. For more information, visit

Contact Information
Healthagen, LLC
Marcia Noyes, PR Manager
720-496-2219 or 303-877-4846
Cherie Russell, Marketing & PR
Riverside Community Hospital

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