Pilgrim Software Announces the Global Release of SmartSolve® Version 8.2.30 the Next Installment of the Complete Risk, Compliance & Quality Management Solution
Tampa, FL, July 16, 2010 --(PR.com)-- Pilgrim Software, Inc., a world-leading provider of Enterprise Risk, Compliance and Quality Management software solutions, today announced the availability of SmartSolve® 8.2.30, the latest and most enhanced version of its breakthrough process automation product. The latest version of Pilgrim’s SmartSolve, a fully integrated, Web-based solution, offers a record number of enhancements to strengthen its functionality, usability and overall risk, compliance and quality management capabilities.
Key to the enhancements in SmartSolve 8.2.30 are several new capabilities that support the platform’s “ease of use” and “speed to task” for customers leveraging the out-of-the-box best practice capabilities that include enhanced support for audits, regulatory reporting, document control and training management.
“This platform update features solution enhancements based on feedback from working with our customers during their implementations, and the Voice of the Customer that is shared after having engaged the applications in a day-to-day environment,” said Atulya Risal, Pilgrim’s Chief Technology Officer. “Thanks to customers’ response, and the continuing innovation of Pilgrim’s Engineering team, SmartSolve now offers even more capabilities that can be shared across our entire user base.”
Among the customer-inspired enhancements, a pre-defined Saved Search is configurable to enter any value-dynamically to bring data to the user. SmartSolve’s fully configurable portal page has the ability to add directional icons and configurable quick searches to provide access to infrequent users to initiate a record, or easily find an existing record to work through any business process, giving infrequent users the confidence to navigate an enterprise system.
Pilgrim’s core solutions also now allow users more control in managing their compliance and quality process experiences. Pilgrim’s Audit Management solution simplifies, directs and enhances the Auditee’s response experience through the system, and SmartPulse provides risk-based analysis to help auditors schedule their highest risk areas. The Complaints Management solution continues to support the latest regulatory requirements being defined across international regulatory bodies. The introduction of a full hierarchical search mechanism for FDA’s CDRH new Event Codes, and usability enhancements from eMDR users, paves the way for new EU electronic Medical Device Incident Report (MDV) with the capability to generate an eMDV xml file.
The enhanced Document Management solution supports a managers “speed to task” need by offering a single click to review and “approve” documents. The Training and Certification Management solution continues to be enhanced for infrequent Trainee users, who now have an intuitive step-by-step flow to navigate to their Certification Sign-Off.
“SmartSolve 8.2.30 introduces the capability of allowing users to have a single sign-on tied to their network logon, which helps users interact seamlessly with the solution through various applications that they are already working within,” Risal said. “For example, a controlled document can easily be accessed through a link in SharePoint or a company’s intranet. SmartSolve 8.2.30 has been dramatically improved for scalability, performance and reliability for global deployment through incorporation of some key new technologies.
About Pilgrim Software, Inc.
Pilgrim Software, Inc. is a world-leading provider of Enterprise Risk, Compliance and Quality Management solutions for global organizations. Named 2007 & 2008 North American Enterprise Compliance & Quality Management Company of the Year by Frost & Sullivan, Pilgrim helps organizations manage industry and regulatory compliance, reduce manufacturing costs and improve customer satisfaction. For more information, visit Pilgrim Software’s website at www.pilgrimsoftware.com.
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Key to the enhancements in SmartSolve 8.2.30 are several new capabilities that support the platform’s “ease of use” and “speed to task” for customers leveraging the out-of-the-box best practice capabilities that include enhanced support for audits, regulatory reporting, document control and training management.
“This platform update features solution enhancements based on feedback from working with our customers during their implementations, and the Voice of the Customer that is shared after having engaged the applications in a day-to-day environment,” said Atulya Risal, Pilgrim’s Chief Technology Officer. “Thanks to customers’ response, and the continuing innovation of Pilgrim’s Engineering team, SmartSolve now offers even more capabilities that can be shared across our entire user base.”
Among the customer-inspired enhancements, a pre-defined Saved Search is configurable to enter any value-dynamically to bring data to the user. SmartSolve’s fully configurable portal page has the ability to add directional icons and configurable quick searches to provide access to infrequent users to initiate a record, or easily find an existing record to work through any business process, giving infrequent users the confidence to navigate an enterprise system.
Pilgrim’s core solutions also now allow users more control in managing their compliance and quality process experiences. Pilgrim’s Audit Management solution simplifies, directs and enhances the Auditee’s response experience through the system, and SmartPulse provides risk-based analysis to help auditors schedule their highest risk areas. The Complaints Management solution continues to support the latest regulatory requirements being defined across international regulatory bodies. The introduction of a full hierarchical search mechanism for FDA’s CDRH new Event Codes, and usability enhancements from eMDR users, paves the way for new EU electronic Medical Device Incident Report (MDV) with the capability to generate an eMDV xml file.
The enhanced Document Management solution supports a managers “speed to task” need by offering a single click to review and “approve” documents. The Training and Certification Management solution continues to be enhanced for infrequent Trainee users, who now have an intuitive step-by-step flow to navigate to their Certification Sign-Off.
“SmartSolve 8.2.30 introduces the capability of allowing users to have a single sign-on tied to their network logon, which helps users interact seamlessly with the solution through various applications that they are already working within,” Risal said. “For example, a controlled document can easily be accessed through a link in SharePoint or a company’s intranet. SmartSolve 8.2.30 has been dramatically improved for scalability, performance and reliability for global deployment through incorporation of some key new technologies.
About Pilgrim Software, Inc.
Pilgrim Software, Inc. is a world-leading provider of Enterprise Risk, Compliance and Quality Management solutions for global organizations. Named 2007 & 2008 North American Enterprise Compliance & Quality Management Company of the Year by Frost & Sullivan, Pilgrim helps organizations manage industry and regulatory compliance, reduce manufacturing costs and improve customer satisfaction. For more information, visit Pilgrim Software’s website at www.pilgrimsoftware.com.
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Contact
Pilgrim Software
Nancy Defilippis
813-915-1663
pilgrimsoftware.com
sales@pilgrimsoftware.com
Nancy Defilippis
813-915-1663
pilgrimsoftware.com
sales@pilgrimsoftware.com
Contact
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