Cheyenne, WY, October 07, 2010 --(PR.com
)-- The Wyoming Division of State Parks, Historic Sites and Trails has awarded a three year contract to Leisure Interactive, LLC (LI). The move comes in response to evolving consumer expectations and the desire to deliver a new level of customer service for Wyoming State Park visitors. LI was selected after an extensive RFP process and the review of proposals from a variety of extremely capable vendors. The selection of LI was influenced by a number of factors, including flexibility, easy customization, and most importantly, the SaaS (software as a service) solution Hercules - a reservation and property management system designed for the outdoor recreation and hospitality industry.
“Leisure Interactive and Hercules were selected because they offered a flexible solution that could be tailored to our specific needs and deployed quickly,” said Julie Huntley, Concession & Revenue Manager, Wyoming State Parks. “SaaS, means we always have the latest version of the software without the expense or hassle of maintaining servers and software, or requiring specially trained IT and support staff. Plus we enjoy the benefit of being able to securely manage all SPHS&T properties from one dashboard from any internet connection, anywhere – even the back country.”
“When we received the RFP from Wyoming we knew we could deliver exactly what they were looking for in the time frame they needed it delivered,” said David McKnight, COO, Leisure interactive. “With Hercules, we were able to customize a solution for SPHS&T and get it up and running in about a third of the time it takes to deploy locally installed software.”
The Wyoming State Parks mission is to contribute to the quality of life of Wyoming through a combination of preservation, education outreach, planning and construction by providing opportunities to learn about and enjoy the state’s arts, parks, and history.
The agency serves over 2.5 million visitors annually through a variety of programs and facilities. LI will manage the entire reservation service including, real-time online reservations, a toll free call center and sale of permits. The new system is designed to improve the guest experience before, during and after the visit to a Wyoming State Park. Campers can reserve campsites and purchase permits online by visiting http://travel.wyo-park.com/.
About Wyoming The Department of State Parks and Cultural Resources
The Wyoming Department of State Parks and Cultural Resources (Arts Parks & History) consists of approximately 181 full time, 12 permanent part-time, and 130-150 seasonal personnel. The department consists of two divisions: the Division of State Parks, Historic Sites and Trails (SPHS&T) and Cultural Resources. The department’s headquarters is located in Cheyenne, with State Historic Preservation and State/Archaeologist field offices in Laramie, Trails Program offices in Lander and State parks and historic sites located statewide.
About Leisure Interactive, LLC
Leisure Interactive LLC, is a leading provider of online reservation, property management software and marketing solutions for the Leisure Lifestyle industry. Leisure Interactive, LLC also operates a large network of consumer focused leisure travel and information websites, including camping.com campgrounds.com, RVparks.com and rvsales.com.