New York, NY, November 11, 2010 --(PR.com
)-- Choice Logistics, the global specialist in outsourced mission-critical service parts logistics services, announces that three of its clients have added new SSLs (strategic stocking locations) from Choice Logistics’ global network. All of the clients – Akibia, CTDI, and Network Dynamics, Inc. (NDI) – provide same day and next day support to their high-tech equipment customers. Choice provides the needed logistics infrastructure and systems to help them meet the stringent service level agreements (SLAs) they have in place with their customers.
“We value every customer relationship and are committed to delivering the support they need, unique to their individual businesses,” said Gary Weiss, executive vice president, global operations, with Choice Logistics. “The growth and momentum of our clients with Choice demonstrates the desire for specialized solutions to succeed. Choice continues to anticipate clients’ future demands and develop our focused service offerings and processes to meet them.”
Akibia, which provides consulting, integration and support services to IT organizations around the world, has already reaped many benefits by partnering with Choice for the last 8 years. The consistent execution and superior on-time performance goals that Choice met for Akibia during this timeframe gave them the confidence they needed to award Choice with more strategic stocking locations (SSLs) to support a new, significant customer contract. With this new addition, Akibia will have parts stocked with Choice around the world.
“We rely on Choice to meet the daily intricacies of our mission critical operation,” commented Marylou Castello, director of global supply chain, for Akibia. “Choice provides an important contribution to our success in servicing our clients. They consistently meet and exceed our expectations with the innovative solutions that our growing company requires.”
NDI also supports data networking and telecommunications customers around the world. Like with Akibia, many of their installed base contracts have strict, two to four hour response time commitments. Choice is supporting NDI’s explosive growth into EMEA and APAC with its expansive network of 7 regional distribution centers (RDCs) and over 400 SSLs. NDI has added 13 new Choice SSLs to support its global installed base in the last 6 months.
“Choice has been an integral component of our growth initiatives for the past two years, and we’re anticipating even greater opportunities as they contribute to our expansion around the world,” commented Jim Griffin, senior vice president, service operations, for NDI.
Another provider that ensures its clients’ high-tech equipment is up and running around the clock with its 3rd party service offerings is CTDI. In addition to the stringent timeframes that CTDI also adheres to, some of their SLAs necessitate very distinct stocking requirements for over-sized and remote location stocking. Choice began addressing these specific needs for CTDI throughout the U.S. and now stocks parts in 126 SSLs.
“Our partnership with Choice is on the fast track: we’re supporting more and more customer contracts with quite unique needs and service levels that Choice and CTDI have jointly supported,” commented Duane Knecht, vice president, sales & marketing, CTDI. “We look forward to a successful relationship for both parties,” Knecht added.
About Choice Logistics
Choice Logistics provides highly customized third-party service parts logistics solutions that meet the unique challenges of global high-tech OEMs and service organizations. With 400+ strategic stocking locations (SSLs) around the world, Choice provides 24/7 same-day solutions, and other value-added support options, for improved strategic inventory management. Choice’s focused insight and expertise provides a competitive advantage while keeping costs low and performance high. Companies including Avaya, Cisco, Cox Communications, Dell, EMC, Hitachi Data Systems and Oce North America trust Choice as their service parts logistics partner.
To learn more about Choice Logistics, visit www.choicelogistics.com; call (800) 593-2108, or e-mail firstname.lastname@example.org.
Akibia provides innovative IT solutions that enable leading companies worldwide to optimize, secure, manage and support their mission-critical infrastructure. As an independent advisor, Akibia partners with our customers to deliver solutions that improve the availability, reliability and performance of their data center, network and security infrastructure. Combining expert consulting, integration and support services with world-class customer service, Akibia helps IT organizations reduce costs, increase efficiencies and manage risk in the data center. Founded in 1988, Akibia is an independent IT services company with offices throughout the United States and Europe.
A premier Telecommunications service company headquartered in West Chester, PA., CTDI has provided groundbreaking maintenance and product service solutions to the global telecommunications industry since 1975. Today, CTDI offers the most comprehensive Service Portfolio in the industry that includes: Wireline Repair & Logistics, Wireless Repair & Logistics, Engineering and Installation services, Global Supply Chain solutions and Product Engineering and Manufacturing. Today, CTDI services Original Equipment Manufacturers (OEM) and Carriers with 45 international strategic repair and logistics locations supported by an experienced team of over 5,000 telecommunications professionals. CTDI has also developed a world-class suite of communications products through focused engineering and strategic acquisitions to create a suite of product families that include Broadband Access, Enterprise, end of life Legacy Solutions and Accessories. For more information, visit www.ctdi.com.
About Network Dynamics, Inc.
Network Dynamics, Inc. (NDI), a network technology and lifecycle solution provider, specializes in designing, implementing, maintaining and managing mission critical networks for Corporate Enterprise and SMB Clients, Value Added Resellers (VARs), Network Equipment manufacturers, Carriers and Integrators throughout North America and most major international markets. NDI applies its expertise in IP communication technologies to create cost-effective, single-source hardware and service solutions to meets its customers individual needs. With a state-of-the-art network assurance and staging lab, customer support center, logistics center facilities and a field staff of over 1,000 technicians, NDI offers its customers 'Solutions for a World of Change.' For more information about NDI and its services, visit www.ndiwebsite.com or follow NDI on TWITTER at www.twitter.com/ndiwebsite.