Clearwater, FL, November 19, 2010 --(PR.com
)-- Datex recently announced its newest service offering for the courier industry. Datex IT Services will be available to all courier industry businesses that need technical support but do not have the IT infrastructure. A leading hardware industry solutions provider, Datex has designed a service program to meet the unique needs of courier businesses.
To meet the demands of this industry, the new IT Services plan will include the following services: device preparation, installation, device management, training, help desk, spare pool management, unit repair, service contract management, asset tracking and other services. In addition, Datex provides a portal so that customers can track the hub location, error history, data usage, serial numbers and other relevant data.
As part of the service package, Datex includes an option to add SOTI Mobicontrol, the award winning software that manages, supports and secures mobile field devices. Services are available now nationwide.
Datex Corporation has been successfully providing integrated hardware solutions for over thirty years and is a leader in courier industry. Datex's courier focus increases overall efficiency and productivity by acting as a “one stop shop” to the industry as a whole, handling device configuration, courier software and SIM card load, barcode symbology testing, setup and more. Datex serves as the single point of contact between courier services, hardware manufacturer and software providers. As independent hardware experts, Datex helps courier services select devices that work most effectively for each respective business. Datex has long-standing partnerships with Motorola, Honeywell, AT&T, Microsoft and other industry leaders and has provided solutions for couriers across the United States. Datex is a participating member of MCAA, ECA and FMA.