Newburyport, MA, December 21, 2010 --(PR.com
)-- eZuce Inc. has extended the Avaya Software Communications System Investment Protection Program into 2011 as a result of increased customer demand. One of the primary drivers has been the ongoing commitment from eZuce to a forward migration strategy and long term product roadmap for Avaya SCS customers. This program is available from authorized eZuce EZ Elite partners currently enrolled in the eZuce Partner Program.
“eZuce has provided our SCS customers with a solution that allows them to take advantage of new and improved unified communications technology that fosters social business and open collaboration between users. Ronco is excited to partner with eZuce and offer this program as a catalyst for future upgrades and managed services.”
John Wrona, Executive Vice President, Sales & Marketing, Ronco Communications and Electronics Inc.
eZuce openUCTM is a complete solution for enterprise communications including voice, video, instant messaging, presence, conferencing, collaboration, unified messaging, call center, and mobility. With eZuce openUCTM Avaya SCS customers receive enhanced product quality, stability and functionality backed by a strong solutions roadmap with protection coverage for all their investments in hardware including phones, servers and gateways.
By participating in the eZuce Avaya SCS Investment Protection Program SCS customers are entitled to:
· A one-for-one swap of Avaya SCS license for eZuce openUCTM enterprise perpetual license
· A one-for-one swap of Avaya PASS support contract for an eZuce equivalent support service for the remainder of the current Avaya PASS term*
- *This also requires SCS customers to purchase an eZuce openUCTM enterprise support agreement upon termination of their current Avaya PASS agreement
Avaya SCS customers receive Level 1 and 2 technical support directly from certified eZuce partners. In addition, eZuce partners provide professional services such as implementation, technical support, and managed services of eZuce openUCTM enterprise software.
eZuce openUCTM provides tangible benefits to Avaya SCS customers that maximize their IT investments including:
· Lower costs for incremental seats leveraging all inclusive pricing with all features and unlimited client device support.
· Strong support offerings with direct escalation into the engineering team that created the original SCS technology.
· A robust, scalable, and interoperable unified communications platform for the enterprise featuring a strong branch solution enabling centralized, cost effective deployments.
“eZuce has worked closely with Avaya SCS customers over the years and given our rich history and commitment to delivering a long-term product roadmap, backed by the support of our eZuce EZ Elite partners, our open communication solutions provide the next generation technology for SCS customers.” - Jerry Stabile, COO and Co-Founder, eZuce Inc.
About eZuce, Inc.
eZuce, Inc. delivers open communications enabling social business and collaboration designed for mid to large enterprises based on standards established by the SIPfoundry community. It is the first company to provide a SIP-based software only solution to enable Unified Communications-as-a-Service as the platform for next-generation, open UC architecture. For more information about eZuce, please visit our Web site at http://www.ezuce.com
You can also follow eZuce online through our official corporate social networking sites:
Connect2 Communications, for eZuce, Inc.