ATCOM Business Telecom Solutions Installs New VoIP System for Capital Pediatrics & Adolescent Center

Communications Solutions Provider Partners with Healthcare Provider.

Raleigh, NC, December 22, 2010 --(PR.com)-- David Finch, president and CEO of ATCOM Business Telecom Solutions (http://www.atcombts.com), a communications solutions provider, has announced that the company has installed a Voice over Internet Protocol (VoIP) communications system for Capitol Pediatrics & Adolescents, PLLC, a practice that is committed to providing the highest quality medical care for their patients, with locations in Raleigh, Wakefield and Knightdale, N.C. By providing the latest VoIP platform, ATCOM networked the practice’s three locations together, allowing employees at any location to log into any of the queues which handle patient requests, such as appointments, billing, and Ask-a-Nurse, to improve productivity and call-handling efficiency. The networking allows as well for extension dialing between offices, busy light notification of when other users at any location are on the phone or unavailable, and the ability to share work load across all of their offices.

Quotes:
“Our transition to ATCOM was very smooth,” said Karen Evans, office manager for Capital Pediatrics & Adolescents. “The professionalism and ease that was provided by everyone at ATCOM was phenomenal.”

“Because Capitol Pediatrics is continually expanding as a leader in pediatric and adolescent care, it is important that they have updated technology,” said Finch. “The new VoIP system allows for seamless communication between their three locations, which contributes to their mission to provide the highest quality care for their patients.”

Details:
- Capitol Pediatrics & Adolescents Center, PLLC is recognized as the premier “Leader in Pediatric and Adolescent Care.” For more information, visit http://www.capitolpediatrics.com.

About ATCOM Business Telecom Solutions:
ATCOM Business Telecom Solutions, a communication solutions provider founded in 1979, is an industry leader in business telecommunications with an expertise in Voice over Internet Protocol (VoIP), a technology that enables businesses to upgrade their existing systems while embracing Internet technologies such as the web, e-mail, instant messaging, presence and video conferencing. With a client base comprising more than 5,000 businesses, ATCOM offers deployment of business telephone systems, unified messaging systems, wireless solutions, LAN/WAN infrastructure/services, video conferencing, carrier network services for local and long distance, and structured cabling solutions for voice and data. The privately-held firm is headquartered in Research Triangle Park, North Carolina, with regional offices in Charlotte and the Triad. ATCOM was ranked as one of North Carolina’s top small businesses in 2008 and 2009, and has twice received award recognition as one of North Carolina’s Top 50 Technology Companies. For more information, please call (800) 849-8266 or visit the website at http://www.atcombts.com.

Jill Mastrangelo
MMI Public Relations
(919) 233-6600
jill@mmipublicrelations.com
http://www.twitter.com/MMIPR
http://www.mmipublicrelations.com

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Contact
ATCOM Business Telecom Solutions
Patty Bruguglio
919-233-6600
www.atcombts.com
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