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ATCOM Business Telecom Solutions Installs Mitel 3300 VoIP System for Clinical Ink

Communications Solutions Provider Partners with Provider of eSource Solutions for Clinical Research Sites.

Raleigh, NC, March 19, 2011 --( David Finch, president and CEO of ATCOM Business Telecom Solutions (, a communications solutions provider, has announced that the company has partnered with Clinical Ink, a company established in 2006 to provide eSource solutions for clinical research sites. ATCOM installed a Mitel 3300 Voice over Internet Protocol (VoIP) communications system for Clinical Ink, creating the ability to connect employees working remotely across the country with Mitel’s Teleworker software.

"ATCOM has provided us with both a great phone system and great service,” said Doug Pierce, CEO of Clinical Ink. “The way they handled the install, training and initial support more than met my expectations. By connecting our Boston and Philadelphia employees to one system, we have increased productivity and made it easier for our customers to reach the appropriate person when they call."

“Through our work with Clinical Ink, we were able to offer seamless connectivity to all employees,” said Bryan Sayers, senior account manager at ATCOM. “Additionally, Clinical Ink was able to leverage Mitel’s partnership with VMware to virtualize the application, saving on hardware costs and power consumption.”

About Clinical Ink:
Clinical Ink has developed the first electronic source record (ESR) that meets all FDA, EMEA, and CDISC guidelines for eSource. SureSource™ replaces paper source documents with electronic forms that maintain the natural workflow, ease of use, and mobility of a paper chart. Clinical Ink is headquartered in Winston-Salem with employees in Philadelphia and Boston. For more information, visit or call 800-301-5033.

About ATCOM Business Telecom Solutions:
ATCOM Business Telecom Solutions, a communication solutions provider founded in 1979, is an industry leader in business telecommunications with an expertise in Voice over Internet Protocol (VoIP), a technology that enables businesses to upgrade their existing systems while embracing Internet technologies such as the web, e-mail, instant messaging, presence and video conferencing. With a client base comprising more than 5,000 businesses, ATCOM offers deployment of business telephone systems, unified messaging systems, wireless solutions, LAN/WAN infrastructure/services, video conferencing, carrier network services for local and long distance, and structured cabling solutions for voice and data. The privately-held firm is headquartered in Research Triangle Park, North Carolina, with regional offices in Charlotte and the Triad. ATCOM was ranked as one of North Carolina’s top small businesses in 2008 and 2009, and has twice received award recognition as one of North Carolina’s Top 50 Technology Companies. For more information, call (800) 849-8266 or visit the website at

Jill Mastrangelo
MMI Public Relations
(919) 233-6600

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ATCOM Business Telecom Solutions
Patty Bruguglio

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