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Opening in May, Ivy Family Medicine PLC Will Use the Waiting Room Solutions Family Practice EHR and PM V4.0 for Its Administrative, Clinical and Billing Needs

Ivy Family Medicine PLC has chosen to implement the Waiting Room Solutions Web Based Family Practice EHR and PM V4.0 software. The practice, which opens in May, looks forward to using this system to build an efficient and high-quality practice.

Goshen, NY, May 26, 2011 --( Waiting Room Solutions® (WRS) (, a leading web-based EHR and PM provider, announced today that Ivy Family Medicine PLC has chosen to implement the 2011 Waiting Room Solutions Web Based Family Practice Electronic Health Record (EHR) and Practice Management System (PM) V4.0.

Ivy Family Medicine PLC, a newly founded family practice in Charlottesville, VA, will begin serving patients on May 1, 2011. Lily Hargrove, MD, the sole practice physician, anticipates seeing approximately seventy to eighty patients per week for primary care appointments. In order to firmly establish and grow her practice, Hargrove has decided to implement the Waiting Room Solutions EHR and Practice Management System right from the beginning.

The 2011 Waiting Room Solutions Web Based EHR and Practice Management System V4.0 is 2011/2012 compliant and was certified as a Complete EHR on January 11, 2011 by the Certification Commission for Health Information Technology (CCHIT®). It is also a CCHIT Certified® 2011 Ambulatory EHR additionally certified for Child Health with a four star rating for usability. The 2011/2012 criteria support the Stage 1 meaningful use measures required to qualify eligible providers and hospitals for funding under the American Recovery and Reinvestment Act (ARRA). “The Medicare and Medicaid Incentives for EMR / EHR adoption offer an unparalleled opportunity for Eligible Providers to implement tools which can help improve healthcare quality and efficiency,” said Dr. Lawrence Gordon, CEO of Waiting Room Solutions. “We are thrilled with the announcement, and as a result will provide an incentive of $1000 for all small practices that sign-up in the near future.”

The Waiting Room Solutions Family Practice EHR and PM has been specifically designed to aid family practices in providing the most efficient and high-quality care possible. Some of the features integrated into the software include lab interfaces with Quest, LabCorp. and others, ERx and medication management, EKG integration, standardized family practice procedure notes and document management, and an order tracking system. To facilitate charting, the system provides specialty templates for chest pain, well/sick baby exams, comprehensive pediatric visits, abdominal pain, physical exams, immunizations, health screening, referral letters, and more. These point-and-click templates allow physicians to chart faster while also reducing chart processing expenses. To increase the uniformity and accuracy of medical records for physicians and insurers, the system also offers automated ICD/CPT coding. In all, this system provides the features necessary to successfully operate a practice specializing in family medicine.


Through implementation of the Waiting Room Solutions EHR and PM, Ivy Medical will be able to reach its goals of reducing paperwork and increasing the fluidity of information transfer. Dr. Hargrove is confident that a large percentage of her patients will take advantage of the online patient portal and practice website, which will help forge a closer bond between patients and staff while also increasing efficiency. Through this portal, patients can register online, maintain their personal health record, schedule and confirm appointments, and more. Since patient health records are web-based, personal medical information can be securely accessed by both patients and physicians. Patients will also be able to use the portal to privately message with the office and their physician for appointment requests, billing questions, prescription refills, referral requests, and general questions. As a result of these features, the front desk will no longer have to process registration papers, copies of medical records, scheduling, and messages from patients, leading to a quicker transfer of information as well as a reduction in paperwork, faxes, phone messages and mail intake. Furthermore, the practice site will be customized with educational links relevant to the practice’s specialty, providing additional resources for patients. In all, this online presence will increase patient satisfaction and will strengthen the bond between patients and their physicians.

"I saw five other EHR demonstrations before I selected Waiting Room Solutions. Top reasons why I chose WRS are fluidity (of charting) and price point," said Dr. Lily Hargrove of Ivy Family Medicine.

“We are thrilled that Ivy Family Medicine has decided to implement our EHR software from the start of practice operations,” said Jeff Hirsch, COO of Waiting Room Solutions. “We are confident that the features included in our package will aid Dr. Hargrove in building an efficient and high-quality practice to serve her patients’ needs.”

Contact Information
Waiting Room Solutions
Chandresh Shah

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