Promero Signs IP Contact Center Solution Reseller Agreement with InConcert

Promero announced today that it has completed an agreement to add InConcert’s Allegro software to its call center software offerings. Free Pilots and Demonstrations available upon request.

Pompano Beach, FL, April 21, 2011 --( Promero, a leading reseller and hosting provider of call center and CRM software announced today that it has become a reseller of InConcert IP Contact Center solution.

“We are very pleased to incorporate InConcert’s call center solution with Promero’s best in class product offerings,” stated Gregg Troyanowski, president of Promero. “InConcert provides a comprehensive suite of products for IP Contact Centers. We are convinced that Promero customers will benefit from InConcert’s high quality, innovative technology and performance.”

Promero will be the exclusive reseller of InConcert Allegro Express, a rapid deployment pre-configured call center solution in a box [server] configuration. This unique deployment format will provide the greatest efficiency and cost savings relative to on premise call center solutions. Medium to large scale deployments for other like solutions can take months unlike InConcert Allegro takes only days.

About InConcert
Founded in 1999, InConcert developed and delivers a world-class IP Contact Center solution. Customers include giants Telefonica, DHL, Toyota, May Kay, as well as number of other global enterprises. InConcert investigates, develops, implements and supports innovative products for IP Contact Centers using robust and reliable technology, which processes more than 2 billion contacts per year for customers in 25 countries. InConcert's comprehensive suite of products includes multimedia contact centers, interactive voice response systems, call recording and predictive dialing systems. The combination of efficient development methodology, the use of open architecture based on industry standards, and VoIP convergence technology allows InConcert to guarantee excellent technical levels, robustness and flexibility. InConcert has offices in the US, Mexico, Uruguay and Spain found at

About Promero, Inc
Founded in 2001, Promero is a leading provider contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Certified Partner for Siebel CRM and Contact Center Anywhere, Cisco Registered Partner, InConcert, Monet Software Partner, Majuda Partner, CallScripter Partner, IEX Channel Partner, Verint Channel Partner, Voxeo Channel Partner for Voice Recognition and Peak10 Reseller for data center services. Visit Promero’s website at Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.

Gregg Troyanowski