Vocal and ICM Form Strategic Partnership

ICM, part of the Phoenix IT Group plc, and emergency notification leaders Vocal have formed a partnership which will integrate Vocal’s award winning iModus notification system into ICM’s entire business continuity product portfolio.

Colchester, United Kingdom, April 30, 2011 --(PR.com)-- Vocal’s iModus system allows an organisation to communicate effectively with members of staff, including emergency situations when the traditional infrastructure has failed. The partnership will see ICM integrate iModus into its award winning Shadow-Planner solution to support emergency broadcasting via SMS and direct email, notifying users of issues in the event of an incident. ICM will also implement iModus internally for its own corporate notification needs.

The partnership is the latest successful development in Vocal’s growing corporate alliance programme. Trevor Wheatley-Perry, Director of Vocal, said: “The ICM and Vocal partnership takes advantage of the individual strengths of both companies. ICM has secured the most powerful and resilient notification platform on the business continuity market for the benefit of their customers.

“ICM has not only seen the value of adding iModus to their product portfolio, but as they tested and researched the system, they have also became customers themselves, which is a testament to the quality of iModus,” concluded Wheatley-Perry.

Mike Osborne, Managing Director for Availability Solutions & Development at ICM, added: “Incidents in recent history have proven that being able to communicate effectively with members of staff during a business disruption is an essential part of any business continuity strategy. ICM already provides planning consultancy, work area & home working recovery, IT recovery and high availability datacentre solutions to protect our customers’ business. By adding staff communications capability through iModus, we are enhancing our overall offering by ensuring that ICM delivers all of the key aspects required for a modern business continuity solution from a single source.”

About Vocal
Vocal are a leading supplier of global business continuity, critical notification, incident management and business continuity planning solutions. Established for over a decade the company provides award winning solutions to a client base of over 1500 worldwide and has consistently been recognised as product innovators and a business continuity industry leader.

iModus provides the foundation for the seamless addition of new and innovative business continuity solutions.

The power and security that iModus offers brings with it the ability to add further features such as advanced business planning tools, incident management solutions, device tracking and lone worker solutions, as well as sophisticated alternatives to broadcast notification and advanced IVR modules.

About ICM
ICM is the only UK IT infrastructure and business continuity services provider to offer a complete range of on-premise, off-premise and cloud-based solutions to the mid market. Its many accreditations include Microsoft Gold Partner, Citrix Gold Partner, HP Gold Partner, NetApp Gold Partner, as well as Premier Partner and Premier Hosting Partner for VMware.

ICM has more than 30 years’ experience working alongside private and public sector organisations, including Costain, Eddie Stobart, News International, Phones4U, Swinton Insurance, Thomas Cook and Welcome Break, as well as building societies, universities, local government and healthcare organisations.

ICM was formed through the merger of Servo and ICM Business Continuity Services and is part of the Phoenix IT Group plc (quoted on the London Stock Exchange). ICM employs 700 people in 23 locations throughout the UK and has an annual turnover of around £160million.

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Vocal Ltd
James Golding
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