Santa Ana, CA, June 22, 2011 --(PR.com
)-- Conveyant Systems, Inc., the telecommunications industry leading supplier of PC-based Attendant Console applications and E9-1-1 Solutions, congratulates the Executive Board of the National Emergency Numbering Association (NENA) for their hard work and adoption of what is known as the i3 standard for Next Generation 9-1-1. The promulgation of this new standard in public safety provides a definitive guideline for developers and manufacturers of 9-1-1 solutions to follow.
“We applaud the Executive Board for their decision to adopt i3. The move to this protocol completely changes the face of public safety on a global scale,” stated Tim Kenyon, President of Conveyant Systems, Inc.
Kenyon added, “With the implementation of this new NENA standard, ANI and ALI will – over time – become less relevant; while more specific information, such as floor plans, alarm data, and even video and pictures, sent via PIDF-LO and SIP URI's will allow the intelligent conveyance of detailed location information from next generation communications networks and devices directly to the public safety ESINet and emergency responders. Conveyant Systems prepared for the adoption of this standard during the development of our own Sentry E9-1-1 Solutions for the enterprise. Intelligent location management, a mainstay of Conveyant Systems for decades, will be the key factor in collecting intelligent data in conjunction with the call to any emergency service, and the conversion of that data into relevant detailed information for use by public safety.”
“Since 1987, Conveyant has been providing the industry with the ability to consolidate location and user data as part of it’s TeleDirectory line of call answering positions. Real time management of that detailed location and user data can now be fully utilized for the protection of our enterprise clients, and public safety personnel responding to an emergency event. We are very excited about the changes that will be coming with the adoption of the NENA i3 standard,” said Kenyon.
About Conveyant Systems, Inc.
Founded in 1987, Conveyant Systems develops and markets the TeleDirectory™ family of PC-based Attendant Consoles and Sentry™ E9-1-1 Solutions for call handling and database information-intensive applications for the PBX, Centrex and VoIP marketplace. Conveyant’s products have been developed with reliability, network compatibility, ease of use and advanced features which provide benefits, including improved customer service, lower labors costs and increased employee productivity. Conveyant's modular approach to application design provides for a variety of applications in healthcare, hospitality, public service, government, financial and higher education markets. Contact Conveyant Systems at (800) 634-3688 for more information about our company, products and services.