Jersey City, NJ, March 22, 2007 --(PR.com
)-- With the RapideL client base growing at a rampant pace, Brainvisa has recognized the need to provide a foolproof support mechanism to deliver its promise of providing timely and accurate support for advice, knowledge and queries related to rapid eLearning development using RapideL.
The RapideL suite now has a ticket service wherein customers and prospects have a convenient platform for close communication with the RapideL support and consultant team. Every customer is provided with access to the system where one can log on their requirement and are provided with a solution within 24 hours. The RapideL Reseller network too will benefit from this service by enjoying a robust communication system with their clients and with the RapideL team.
"The RapideL suite contains a set of tools which are easy to use and require very little training. We understand the need for our customers to spend very little time in understanding the functionalities and benefits of RapideL. We want to ensure a truly rapid environment, whether it is for creating e-learning, learning the tools or even advise and support. The ticket service is an extension of this thought and will take us one step closer to enhancing the user experience," says Regy Pillai, Product Manager, RapideL.
RapideL, the Rapid eLearning suite developed by Brainvisa enables Instructional Designers and SMEs to author content in the basic MS-Word authoring interface and create engaging eLearning courses in Flash. The suite consists of two tools which can be used independently or in combination depending on the Instructional need:
The basic version of RapideL, Enhance 3.1 enables content developers to create instructionally sound elearning at 50% of the time and costs as compared to traditional elearning development methods. This MS Word based tool has built-in storyboarding templates to create engaging Flash based elearning courseware. RapideL Enhance 3.1 comes with inbuilt robust project management capabilities such as online review mechanisms, issue tracking, support for localization and the ability to publish web versions.
RapideL will soon raise the curtains for Discover 1.0, a tool that will enable rapid creation of non linear elearning from the easy to use MS Word. Discover 1.0 will provide support for building simple branching courses using an intuitive interface to build the branching logic. It will also provide interactive and non interactive flash templates for creating these branched courses. This tool will help Instructional Designers, Subject Matter experts and even Professors/teachers to create courses based on Adaptive Learning, Socratic Learning, dialogue driven or conversational learning.
To download a free trial of RapideL, please visit http://www.rapidel.com