Medical Center Protects Business Critical Applications After Switching to AppAssure's Replay 4

Pattie A. Clay Regional Medical Center reduces the potential 36-hour RTO for critical servers after switching to AppAssure's Replay 4 backup and disaster recovery software.

Reston, VA, July 28, 2011 --( AppAssure Software, a leading developer of innovative backup and disaster recovery software products for mission-critical Windows application servers, today announced that Pattie A. Clay Regional Medical Center, an acute care facility with 650 employees serving Richmond, VA., Madison, and the surrounding counties, replaced another backup solution with AppAssure’s Replay 4 backup and recovery software to protect business critical applications, while reducing the span of server failure data loss and down time from 36 hours to just minutes.

“We were using another backup solution,” says Rocky Russell, Senior Network Engineer at Pattie A. Clay Regional Medical Center, “and we were only able to do incremental backups each evening which were taking up to eight hours to complete. This meant that if something went wrong, we’d lose a full day’s work, plus hours to get back up and running.”

As Russell notes, he and his team found that the Center had more and more network traffic, in conjunction with longer and longer backups. “We have a couple of absolutely critical servers that I worried about,” he says. “One is Exchange – if we lost this, it would be horrible. All the business communication is through email. Then we have our folder redirection server. If this failed, there would not only be the possibility of a loss of a full day’s work, but also an additional 12 hours to recover. On our SQL servers we’ve got the McKesson suite that has materials management, financials, operating room suite documentation, supplies, our intranet, and our document management servers with patient documentation and billing records. If we experienced a total loss of one of the critical servers, we’d be easily looking at a loss of 24 hours of data with up to 12 hours to recover.”

To assure the continuity and continuous data protection of Pattie A. Clay Medical Center’s business operations, states Russell, they needed a software foundation that was robust, easy to use, and application-aware. “With Replay 4, we’re now able to support the IT needs of the hospital employees confidently now,” he says. “The center’s business infrastructure is so important, because basically, you can’t take care of patients if you can’t run the business. With Replay, we feel far more comfortable about disaster recovery for the servers. The idea of a total server hardware failure is no longer a nightmare. We also feel that the ability to recover single files and even single email messages from any point in time is hugely significant.”

As Rocky Russell says, he and his team are now sleeping better at night with Replay 4’s advanced backup and disaster recovery software. “The ease of backup and the disaster recovery ability were the main selling points,” summed up Russell. “This is just the right thing to do for our critical servers. It’s great that we’re saving money, but that’s a bonus.”

About Pattie A. Clay Regional Medical Center

Founded in 1892, as a four-bed clinic in a house in downtown Richmond, Kentucky, Pattie A. Clay Regional Medical Center is now a 105 bed acute care facility, with 650 employees serving Richmond, Madison County, and the surrounding counties.

About AppAssure Replay 4

Replay 4 is the world’s fastest and easiest backup and disaster recovery software for Windows application servers, VMware and Hyper-V Virtual Servers. The only complete “all-in-one” backup and recovery solution, Replay 4 enables local recoveries from any type of failure in just minutes, with the added assurance of offsite application and image backup and bare metal recovery from a total site disaster.

For a free 14-day Replay 4 software trial, visit

About AppAssure Software

AppAssure Software is a leading provider of innovative backup and disaster recovery software for Windows application servers. AppAssure’s flagship product, Replay 4 is an application-aware, disk-based imaging solution that automatically and continuously snapshots entire Windows application servers delivering accelerated application backups and disaster recovery for in minutes. For more information about AppAssure Software, visit

AppAssure Software, Inc.
Steven Toole