Atlanta, GA, August 06, 2011 --(PR.com
)-- Adcap Network Systems announced today that it has achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes Adcap for delivering outstanding customer service to customers in the United States.
Per Adcap CEO, Rolf Versluis, “I truly appreciate that our wonderful customers recognize the hard work and dedication provided by the results-oriented team at Adcap Network Systems.”
“Customer service is a cornerstone of the Cisco Resale Channel Program. We are pleased to recognize and congratulate Adcap for achieving outstanding customer satisfaction,” said Edison Peres, senior vice president of the worldwide channels go-to-market group at Cisco.
Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator.
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specializations and certifications, Cisco recognizes a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and postsales support capabilities - critical factors in choosing a trusted partner.
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About Adcap Network Systems, Inc.
Adcap is a company of data networking experts with offices in Georgia and Florida, serving the South East. Adcap specializes in Cisco based Unified Communications and Collaboration, Unified Computing, and Data Networking deployments. Adcap provides complete solutions that work well through the use of outstanding design, procurement, project management, implementation, and support processess.
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