San Diego, CA, August 06, 2011 --(PR.com
)-- LumenVox, LLC Announces Release of Speech Engine Version 10.2 Featuring New Dashboard Application
LumenVox, LLC, an innovator in speech recognition technology, announced today the release of version 10.2 of the LumenVox Speech Engine. The release features a new Dashboard application and Manager Service as well as improved centralized logging, revised memory management, faster Answering Machine and Fax Machine detection capabilities and improved acoustic models.
The new LumenVox Manager Service talks directly to the new LumenVox Dashboard. Now developers can monitor, start and stop all LumenVox services from one centralized application. The Dashboard displays centralized application logs and statistics and manages LumenVox licensing.
“As part of our ongoing commitment to customers, version 10.2 of the LumenVox Speech Engine delivers across-the-board improvements in usability and performance. Our new LumenVox Dashboard application provides a unique, visual management tool, providing users powerful control over their speech services,” said Ed Miller, CEO of LumenVox.
Additionally, LumenVox Speech Engine version 10.2 features:
Improved centralized logging
New statistics tracking added to ASR and Text-to-Speech servers
Revised memory management - 40% of previous use when under load
Addition of SSML pre-parser
Faster and improved Answering Machine detection
New Fax Tone Detection
Answering Machine Detection support has been added to the LumenVox Tuner
Improved acoustic models for U.S. and British English and Mexican Spanish
Phonetic speller tool now has history and cut/paste options
Since 2001, LumenVox, LLC has gained respect for its Speech Automation Software, Speech Engine, and Speech Tuning products, regarded as amongst the most accurate and reliable in the industry. The company is a speech automation solutions enterprise providing technology design, development, deployment, tuning and transcription services including native 64-bit ASR, Text-to-Speech, Answering Machine and Fax Machine Detection, and SLM solutions. Through accurate speech recognition and powerful tools, LumenVox software helps hundreds of contact centers, platform providers, IVR developers, system integrators and IP-PBX vendors achieve their speech integration goals. LumenVox technology is used by government agencies, banks, telecom service providers, 511 operations and thousands of other resellers and developers. LumenVox provides the tools to help companies connect and communicate more effectively, increase efficiency, reduce operating costs, increase customer satisfaction and improve employee productivity.
Visit LumenVox at upcoming events: SpeechTEK August 8-10 and AstriCon October 25-27
For more information, visit www.lumenvox.com
For further information, contact:
Kelsey Schneider, Media Manager
+1 858-707-7700, just say “Kelsey Schneider”