Palo Alto, CA, August 10, 2011 --(PR.com
)-- SalesLogistix Corporation, the CRM Management Consultancy and certified Salesforce.com integrator, today announced that the company has reached second place worldwide in customer-satisfaction ranking among all the system integrators listed in the AppExchange. As shown in the AppExchange’s customer ranking view, (http://appexchange.salesforce.com/results?type=Services&sort=3), SalesLogistix has a pure 5-star history of client votes going back to 2009. The total tally of 5-star votes ranks higher than every other consultancy in the world except one.
“Client satisfaction has been the priority for us since our founding in 2005 – and now over 50% of our client base has gone public with a 5-star rating,” said David Taber, CEO of SalesLogistix. “Unlike other vendors who have gamed their metrics, there are no double-counting in our votes. Each one is indicative of a successful project and a continuing client relationship.”
The AppExchange is Salesforce.com’s online directory of consultancies and product partners, and every participant is subject to voting by their customers. The votes and commentary for consultants focus on project quality, cost, and completion date, and the ranking of votes is done automatically along several variables. As new votes can be added at any time, the ranking of total votes can change, although voting is voluntary and the votes are never removed. The view used in this comparison is lifetime voting score because it is less vulnerable to short-term "gaming" by internet marketing tactics.
About SalesLogistix Corporation
Since 2005, SalesLogistix Corporation has improved its clients’ sales, marketing, and customer service business processes that are the foundation of their profitable growth. SalesLogistix is a CRM management consultancy and certified salesforce.com integrator that configures, extends, and integrates salesforce.com systems with the rest of its clients’ cloud infrastructure. Using a proprietary Agile methodology and best practices derived from years of executive experience, the firm molds salesforce.com to clients’ business processes, providing a true 360-degree operational view of customer relationships. Headquartered in California, SalesLogistix has over 60 clients in Europe, Asia, and North America.
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