Raleigh, NC, October 14, 2011 --(PR.com
)-- David Finch, president and CEO of ATCOM Business Technology Solutions (http://www.atcombts.com), a communications solutions provider, has announced that the company has partnered with the City of Kannapolis (http://www.cityofkannapolis.com), a rapidly evolving city in North Carolina. ATCOM provided the City of Kannapolis with system redundancy, IP phones to all city locations, centralized unified messaging and system management, and upgrades to network switch infrastructure. Additionally, ATCOM supplied the City with a dvsAnalytics enterprise voice recording solution for both E911 console and police department patrol car radio traffic.
“ATCOM brought a level of professional that is unsurpassed in the telecommunications industry,” said R. Eddie Smith, Deputy City Manager for the City of Kannapolis. “ATCOM was attentive to our communication needs and intuitively created different options to help solve our challenges for improving service efficiency as well as internal and external customer service. The finished product and service is justification that we made the right decision in pursuing a partnership with ATCOM.”
“We are pleased to have formed a new partnership with the City of Kannapolis,” said Finch. “With the new system in place, the City of Kannapolis is on the cutting edge of technology, helping them to communicate more efficiently city-wide.”
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- Kannapolis is a thriving city of 43,000 located along the Interstate 85 corridor just outside of Charlotte, N.C. A central point in the high-growth area north of Charlotte’s city center, Kannapolis is less than 20 minutes from I-77, Uptown Charlotte, Charlotte Douglas International Airport, Davidson College and the University of North Carolina Charlotte. For more information, visit http://www.cityofkannapolis.com.
About ATCOM Business Technology Solutions:
ATCOM Business Technology Solutions, a communication solutions provider founded in 1979, is an industry leader in business telecommunications and information technology (IT) solutions. With an expertise in Voice over Internet Protocol (VoIP), ATCOM works closely with each client to determine the best communication platform for their particular business plan, offering the deployment of business telephone systems, unified messaging systems, wireless solutions, LAN/WAN infrastructure/services, video conferencing, carrier network services for local and long distance, and structured cabling solutions for voice and data. ATCOM offers a variety of IT services, including data network design, disaster recovery planning, and NetAssurance Support Plans designed to meet the IT needs of small- and medium-sized businesses. The privately held firm is headquartered in Research Triangle Park, North Carolina, with regional offices in Charlotte and the Triad, and has a client base comprising more than 5,000 businesses. Ranked as one of North Carolina’s top small businesses in 2008 and 2009, ATCOM has twice received award recognition as one of North Carolina’s Top 50 Technology Companies. For more information, call (800) 849-8266 or visit http://www.atcombts.com.
MMI Public Relations