Fort Worth, TX, October 26, 2011 --(PR.com
)-- eCommerce Industries, Inc. (ECi), a leader in industry-specific information technology solutions, today announced that Ace Hardware has given its final certification to ECi’s RockSolid POS business system software for integration with its Ace Rewards™ program. Ace Rewards is a retail incentive program that awards points based on dollars spent, provides members advanced notice of sales, members-only coupons, and allows members to submit rebates online rather than having to mail them in. Members also receive in-store discounts.
“This is a huge win for ECi RockSolid,” says Scott Stanford, President of ECi’s LBMH Division. “We will now be able to offer our solution to more hardware stores associated with Ace Hardware. Being able to offer Ace Rewards to the consumer is very important to those dealers.”
ECi RockSolid POS is built specifically for the independent hardware dealer and Ace Hardware is a retail cooperative that allows its dealers to remain independent and community based. “It’s just a natural relationship,” adds Stanford. “It extends ECi’s reach for more dealers by allowing those dealers to offer a valuable benefit to their customers. A rewards program is a great customer retention tool.”
This is an especially good time to be able to offer a POS system that is integrated with a rewards program. Consumers are buying existing homes rather than new and updating them. Because of the economy, people are also staying in their homes longer and performing repairs themselves. So a hardware store that is able to offer a rewards program can increase their chances of establishing regular customers.
“We are happy to serve the Ace dealer who wants his establishment to be a part of the community,” continues Stanford. “Many consumers don’t want to go to a large home improvement center. They’d rather deal with someone they know, who can provide personalized service.”
About Ace Hardware
For more than 85 years, Ace Hardware has been known as the helpful hardware store in thousands of communities across America. Customers depend on Ace to help them take care of their homes quickly and easily so they can get on with their lives. In 2011, Ace ranked “Highest in Customer Satisfaction among Home Improvement Stores for the Fifth Consecutive Year,” according to J.D. Power and Associates. With 4,500 locally owned and operated hardware stores, Ace is the largest hardware cooperative in the industry. Headquartered in Oak Brook, Ill., Ace currently operates 14 distribution centers in the U.S. It also has distribution capabilities in Shanghai, China; Panama City, Panama; and Dubai, United Arab Emirates. Its retailers’ stores are located in all 50 states and more than 60 countries. For more information on Ace, visit www.acehardware.com.
ECi Software Solutions provides best-in-industry business and e-commerce software solutions for growing companies. For more than 30 years, ECi has served the manufacturing, business intelligence, office equipment, MPS, office supplies, contract office furniture, lumber and building materials, hardware and jan/san sectors. Privately held, ECi is headquartered in Fort Worth, Texas, USA, with offices throughout the U.S., Australia, the U.K. and the Netherlands. For more information, email firstname.lastname@example.org, visit www.ECiSolutions.com, or call (800) 959-3367.