eZuce Introduces Customer Portal

New collaboration resource, online tools, product documentation, and training available to eZuce openUC users.

Newburyport, MA, November 02, 2011 --(PR.com)-- eZuce Inc., the leading provider of open unified communications for the enterprise market enabling social business and collaboration, today announced the official launch of the eZuce Customer Portal. The eZuce Customer Portal is an online collaboration resource that enables openUCTM users to acquire valuable product knowledge, increase their unified communications skills, and network within the openUC user community to share best practices and insights gained from their individual user experiences.

The eZuce openUC user community has expanded significantly over the past year and now includes thousands of users worldwide since the initial launch of openUC V4.2 in August 2010. With the introduction of eZuce openUC V4.4 in April 2011 users now have access to technology innovations that deliver business application integration such as Microsoft Outlook 2010 Add-in. The eZuce openUC user community boasts several Enterprise customers that have successfully migrated to the eZuce open communications platform including Colorado State University, Cedarville University, Charles River Development, Timco Aerosystems, and Sterling National Bank.

The eZuce Customer Portal provide openUC users with the opportunity to enhance communications capabilities, improve system functionality, and expand their unified communications expertise by leveraging key resources and tools including fast and easy access to
· Online Product Knowledge featuring user administration guides, white papers, brochures, and application notes
· eZuce openUC updates including beta programs, newsletters, industry articles, online communities, and social media feeds
· eZuce Training focused on technical best practices, tips and techniques, along with new technology innovations
· User Blog to post comments and feedback on open communications and other related topics to maximize user experiences
· Customer Forum to collaborate with openUC users via discussion threads on key subject matters that impact overall business performance to help improve productivity and lower costs
· Support Portal to submit new technical support cases and check the current status on existing issues raised by users for troubleshooting and quick resolution

“With the introduction of our eZuce Customer Portal we are committed to delivering the best communications experience and building social media communities for our users by providing them with productivity tools and a collaborative environment in which members of the openUC user community benefit directly through ongoing contributions and feedback.”
Jerry Stabile, COO and Co-Founder, eZuce Inc.

About eZuce, Inc.
eZuce, Inc. delivers open communications enabling social business and collaboration designed for mid to large enterprises. eZuce serves as the commercial support entity and primary contributor sponsoring SIPfoundry and the sipXecs open source project. It is the first company to provide a SIP-based software only solution to enable Unified Communications-as-a-Service as the platform for next-generation, open UC architecture. For more information about eZuce, please visit our Web site at http://www.ezuce.com

You can also follow eZuce online through our official corporate social networking sites:

Contact Info
David Grazio
eZuce, Inc.
+1.978.296.1005 x2016

Carmen Harris
Connect2 Communications, for eZuce, Inc.

eZuce Inc.
David Grazio