Columbia, SC, January 02, 2012 --(PR.com
)-- With business travel down sharply and consumers reining in spending on leisure trips, hotel operators have been forced to sharply discount room rates. As of the end of November, average hotel revenue was down more than 21% from a year earlier, according to Smith Travel Research. One consequence of the declining revenue hotels are seeing is a rapid increase in the number of defaults on hotel loans.
The National Support Center, with 14 years of experience in the Hotel Guest Internet Support (Hospitality HSIA) Industry, has provided tech support to many of the best known hotels in America. National Support Center’s call centers are proudly located in the United States and not overseas. From their Mid-west locations, they provide guest friendly, professionalm and courteous support services.
The National Support Center has been working with banks, and hotel management companies to make sure that the hotels provide the Internet Support that the hotel guest requires. “Just because the hotel is having financial problems does not mean that their guest should notice a lack of services!” said Ron Johnson CEO of National Support Center Inc.
The National Support Center pricing structure of $1 per room per month and no long term contract makes the National Support Center an ideal solution for hotels that are in this situation. They are seeing a lot of Hotel Management firms who are working with Bank owned hotels bringing their business to the National Support Center. While many experts agree that this downturn will continue through the first half of this year; late 2012 should begin to level off due to a rebounding economy and improved hotel revenues. National Support Center is happy to offer their services to these hotels that are restarting or relabeling their property during these difficult economic times.
About the National Support Center Inc.
Since 1995, National Support Center Inc., a leading provider in Support Programs for Hospitality, Healthcare and Multi-Dwelling properties, has helped their customers achieve their guest satisfaction goals. They support access to the internet cloud from their call centers in Texas and Wisconsin 24/hours a day, 7 days a week, 365 days a year.
National Support Center Inc