San Antonio, TX, January 05, 2012 --(PR.com
)-- UDP, Inc. (UDP), a leading provider of integrated customer care, billing, provisioning, workflow and accounting solutions for communications service providers announced today that it increased the number of companies it serves and substantially upgraded services for existing clients in 2011. UDP began providing services to eight new companies, adding four companies to its COMET® End User Billing solution and adding five to its GALAXY® Access Billing platform, with one company electing to implement both solutions.
“Focused efforts in product development and customer relationship building helped UDP grow in 2011,” stated Claud Gilmer, UDP’s President. “I am particularly proud of our implementation team and the proficiency they exhibit,” he added.
Also during 2011, UDP issued feature-rich software releases quarterly at no additional charge to its service bureau customers. Customers of the COMET End User Billing solution gained increased functionality and improvements to the user interface.
The company also reported that several existing customers signed up for new services during the year. Four customers selected UDP’s new COSMOS Integration Framework solution, which improves efficiency and saves money through process automation and integrated workflow.
Six existing customers began using the ASTEROID Automated Provisioning tool, with six additional service integrations currently in progress. The ASTEROID tool supports automated provisioning across multiple switches and technologies. UDP customers are utilizing this tool to automate provisioning of switched services, broadband DSL and fiber, video services provided through IPTV or cable, email, and wireless data services.
“We have momentum going into 2012 that is promising. UDP’s service bureau solutions are very cost effective, and deliver communications service providers the features and functionality they need to succeed as our industry changes,” said Gilmer.
About UDP (www.udp.com)
With its dynamic service bureau model and more than 48 years in the industry, UDP has the stability and experience to help Communications Service Providers (CSPs) increase revenue from sales of new services, acquisition of new customers and billing for every dollar earned. UDP helps CSPs maintain high standards of professionalism, and streamline back office operations while conserving capital. UDP solutions are available through flexible delivery options along a continuum from Managed Services to its popular Service Bureau model.