St Paul, MN, January 12, 2012 --(PR.com
)-- PcPools, one of America’s leading direct marketers of above ground pools and pool supplies for residential and commercial pool owners is announcing its Top Three Tips for Safe Internet Shopping. Here are the Top Three Tips for Online Security:
Security – This consists of several things. First, look for an online vendor’s certifications which are typically found on the bottom of the webpage. Better Business Bureau Certification, Antivirus Software, and the form of Transaction Provider the website uses should all be clearly provided on the bottom of the webpage. Second, anytime you make an online order, be sure that the website’s “checkout” page is secure. This can be identified by looking at the URL on your browser. Normally a URL will start with “http”, but the URL should read “https” when a secure transaction is being made. If you are about to give your credit card to an online vendor, be sure that the “https” is in your browser’s URL.
Legitimacy – Regardless of a transaction’s size, you should always look to contact an online company directly before making a purchase. Any company that does not make itself available to its customers should be looked at with skepticism in today’s age of advanced customer service. An online vendor’s legitimacy can be confirmed by simply calling the customer service line to confirm the price and availability of the product you want. If there is not someone at the business that can complete that simple of a task, do not buy.
Fulfillment – An online vendor can be both secure and legitimate while still falling short. Some factors that contribute to fulfillment is privacy, return policy, and service after the sale. Privacy is important because it is important to know what a business will do with your contact information once it is obtained. What will the company do with your credit card information after a purchase? Will they give out your e-mail address to solicitors? The return policy should always be included in your first line of questions with a customer service representative. Be sure to ask about what the procedure is if the product arrives defective. Lastly, service after the sale is imperative in online commerce. Who will you contact about product warranty issues? Will you be dealing with a manufacturer, or will the online vendor’s customer service staff act as a liaison between you and an often difficult to contact engineer?
Sales/Marketing Director Ted Robinson had this to say about Pc Pools’ recent release of online shopping tips, “Pc Pools has always prided itself on being the most customer-friendly website in its industry. We design the company-customer relationship by considering what a transaction should look like through the eyes of the buyer, which is why it is important for us to educate our customers on what criteria to look for in an online business.”
Robinson continued, “Naturally, our customers will not make every online purchase through Pc Pools, which is why we are making an effort to protect them from less-than-reputable online dealers. It is our belief that an online vendor of our stature should consider it a responsibility to emphasize the importance of safe and diligent online shopping, which is what the top three categories were designed to do.”
About Pc Pools
Pc Pools is one of America’s leading multi-channel direct marketers of swimming pool supplies and equipment to the residential and commercial swimming pool markets in the United States. Founded in 2000 by a leading executive in the pool supplies industry, it has since been dedicated to providing residential and commercial pool owners with high quality swimming pool supplies and equipment at warehouse direct prices. Pc Pools product line includes above ground pools, automatic pool cleaners, pool liners, pool heaters, pool chemicals, pool covers and accessories, all of which are sold through catalog and internet channels. Pc Pools’ strong relationship with leading pool supplies manufacturers and distributors creates a truly unique product offering of quality and value for its customers.
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