WAC Consulting Group's Upcoming Webinar to Focus on Improving Management of Sales and Customer Service Departments and Increasing Customer Satisfaction Rates with CRM

Attend the upcoming online event on January 25, 2012 at 2pm ET to discover how a CRM system can help small and mid-sized businesses (sales, marketing and customer service departments) get focused.

Northborough, MA, January 19, 2012 --(PR.com)-- WAC Consulting Group, a leading business management software solutions provider is hosting a free webinar this month called, "Improve Management Of Your Sales and Customer Service Departments and Grow Customer Satisfaction Rates With Sage CRM."

The webinar will be held on Wednesday, January 25, 2012 at 11 am PT/2 pm ET. The webinar will feature an interactive discussion focused on improving management of sales, marketing and customer service departments with a CRM system. Anyone interested can register at http://resources.waccg.com/register-for-crm-webinar.

CRM specialists Kari-Ann Ryan and Kelly Hamann from WAC Consulting Group will lead this presentation. They will discuss how a CRM system can help small and mid-sized businesses easily manage cases and customer service issues, improve management of sales and customer service teams and eliminate double entry of lead data and sales quotes/orders using a CRM system.

This webinar will be a valuable and informative event for business owners, sales managers, marketing managers and customer service managers who want to accurately focus on the right sales and marketing opportunities and improve customer satisfaction rates. Register at www.waccg.com or contact Melanie Howell at 508-393-7731 for more information.

About the WAC Consulting Group
The WAC Consulting Group serves the needs of businesses nationwide in the areas of business processes, operations and systems technology. With members of the team averaging 15 years experience working with small and medium-size companies in the commercial and industrial market places, WACCG has encountered the challenges that face businesses today. WACCG can share with you in-depth information and quantified results from successful customer deployments - for more information, please visit http://www.waccg.com or call 866-400-0922.

WAC Consulting Group
Melanie Howell